6 Limmited Chicago Hotels With Balcony
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Imagine starting your day with a breath of fresh Chicago air, gazing out over the iconic skyline or the tranquil waters of Lake Michigan from your own private balcony. Chicago hotels with balconies offer more than just a place to stay—they provide a front-row seat to the city’s vibrant energy and breathtaking views. Whether you’re nestled in the heart of the Loop, steps from the Magnificent Mile, or soaking in the charm of River North, these accommodations blend luxury with the convenience of urban living. Perfect for both leisure and business travelers, a balcony adds that extra touch of serenity, whether you’re savoring your morning coffee or unwinding after a day of exploration. Discover the best of the Windy City with our guide to the top Chicago hotels with balconies, and find your ideal retreat in the heart of it all.
Prepare to immerse yourself in the vibrant tapestry of Chicago while indulging in the luxury and convenience of hotels offering the quintessential balcony experience. Welcome to a world where every balcony opens a door to an unparalleled Chicago adventure.
Best Chicago Hotels With Balcony
Kasa Magnificent Mile Downtown Chicago Hotels with Balcony
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 170
- 2 Person
- Downtown Chicago
- 9.0
Kasa Magnificent Mile Chicago exudes elegance and convenience. With 88 individually furnished rooms, each boasting premium bedding and ample workspace, this upscale hotel caters to comfort seekers. Guests rave about the cleanliness and stunning city vistas from the balconies, which overlook the bustling Michigan Avenue and Chicago Riverwalk. Enjoy added perks like free in-room WiFi and separate living and dining areas, making your stay both sophisticated and functional.
Great safe location for my family to explore Chicago. Steps from Whole Foods/amazon grocery, 5 minute walk to red line train, 5-8 minute walk to buses. We walked or took train/subway (the ‘L’) or bus almost everywhere. Loved having 2 twin beds and a king bed. We also appreciated having access to the gym in the building.
Our Kasa was very clean. Very convenient to the "L" with access to the entire city. Loved loved having the washer and dryer along with full kitchen so we could enjoy a self-cooked meal when wanted. One minor minor issue was that there were smokers elsewhere in the building (it does have private residences), so when the wind was blowing strongly the smell came in. Other than that the stay was great!
Love, love, love! My husband and I will definitely stay here again, the next time we are in Chicago. The room appeared more spacious than the photos, the check in and check out process was simple and the customer service was great. Kasa is in the perfect location and the area was surprisingly quiet during our stay.
This is the 2nd time we have stayed at this Kasa Rental and my family and I love the apartment. The location is perfect and the view from the apartment is breathtaking. It’s always very clean and they provide more than enough towels, linens and pillows. I have a 6 & 4 year old and they love all the space the apartment offers. Our location is located near his stops and the train. This is definitely our place to stay when we visit Chicago.
Big, beautiful studio.Very well fitted kitchen.Washing/Drying machine in room.Nice view from balcony.Good location for touring.Very good value for money.
Clean spacious and nicely furnished apartment. Great location, fantastic city view.A fully functioning kitchen everything we needed was available. Bonus having a Whole Foods a few minutes walk.Staff were very easy to communicate with prior to and during our stay.We had a leak in the kitchen which was reported in the evening and rectified the following morning.Virtual remote check-in and check out was very simple.Held our bags after check out as we had an evening flight.
This is our second time staying at the same Kasa property in Chicago, and we absolutely love it! The location, amenities, and communication were all seamless and flawless. The apartment was so comfortable, it truly felt like home. We’ll gladly book with Kasa again for future trips and destinations. Thank you for making our stay wonderful!
Wonderful stay at Kasa Magnificent Mile. One bedroom was perfect for our family of 3. Well equipped unit for a week long stay over Christmas. Building and unit were in optimal conditions and had fantastic city view. Great location, safe and convenient, walking distance to everything, restaurants, bars, groceries, shopping and city attractions. Opted to park our vehicle at city lot about .5 miles away, great in/out rate. Overall highly recommend Kasa and will stay here again.
Fabulous location, close to restaurants, bars, and shopping!Extremely responsive staff. Sofa bed not comfortable, but they did bring up an extra topper for it. Great to have a washer and dryer in the unit. Were able to access exercise room as advertised, but not the residents pool or coffee bar. Again we weren’t told we could so that was as advertised. Very easy to communicate with staff, and check in and out a breeze. We asked for an early check in which was granted, and they held our bags for us after check out before our flight. Overall fantastic and lots of space.
Level Chicago - Old Town: An Oasis of Modernity and Recreation
- Outdoor swimming pool
- Parking available
- Fitness centre
- 349
- 3 Person
- River North
- 8.4
Embrace the allure of Level Chicago – Old Town, ideally situated to offer a blend of contemporary design and leisure amenities. Featuring air-conditioned rooms, a seasonal outdoor pool, and free WiFi, this hotel redefines relaxation. Some units boast private balconies, perfect for soaking in the city’s vibe. Dive into recreational activities like table tennis and unwind in the spa, offering a sauna and hot tub. Staff speaking multiple languages ensure a seamless stay, while nearby attractions like Oak Street Beach and Water Tower Chicago await exploration.
Waldorf Astoria Chicago Hotels With Balcony
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 670
- 2 Person
- Chicago
- 8.3
Step into sophistication at Waldorf Astoria Chicago, nestled in the esteemed Gold Coast neighborhood. This luxury hotel boasts contemporary rooms with chic designs, some featuring terraces for an elevated experience. Indulge in the on-site spa, a haven for rejuvenation, or savor exquisite dishes and cocktails at The Brasserie. Its proximity to The Magnificent Mile and renowned landmarks like Navy Pier and the Museum of Contemporary Art makes it an ideal gateway to Chicago’s cultural tapestry.
This property checks all of the boxes! Moiz at the front desk was spectacular at check in! I was given a beautifully appointed corner room with a balcony, fireplace, and wonderful view. The rooms are clean, comfortable, and offer Aesop toiletries. They have some of the best in room dining I’ve ever experienced! They are kind, timely, and pay attention to detail. The valet service is stellar! The minute you drive in they are available to help! I stay here often and cannot wait until next time! Thank you for taking wonderful care of me!
The Waldorf Astoria Chicago is a luxury hotel located in the Gold Coast neighborhood, offering high-end accommodations and amenities in a quieter, more residential-feeling area of the city. The hotel occupies a stately, Parisian-inspired building with a private motor court, setting a tone of luxury and elegance from the outset.The interiors reflect classic luxury with a modern edge—featuring neutral tones, marble finishes, high ceilings, and tailored decor throughout. Rooms and suites are spacious compared to typical city standards, many featuring fireplaces, soaking tubs, and private terraces. In room amenities include Nespresso machines, microwaves, bar-sink, minibar fridges, extra closet space and desk consoles. We were pleased to be upgraded to a Deluxe Corner Suite at a reduced price, which was a great deal for a whopping 1,000 sq foot room.Service is polished and discreet, with staff focused on anticipating guest needs without being overbearing. Logan at Concierge was especially welcoming with arranging for items to be sent to our room ahead of our arrival, working through upgrade requests and giving us Waldorf Astoria teddies for our girls. This added a super special touch (reminiscent of a boutique hotel) and would highly recommend reaching out to her.The Waldorf also has a house car (long wheelbase BMW 760) which will ferry you within a mile radius. Great for short hops to stores or to get to the river (tips are appreciated).The overall atmosphere of the Waldorf is quiet and refined, more suited to travelers seeking privacy, comfort, and understated luxury rather than a bustling, scene-driven environment.The Waldorf Astoria Chicago appeals to both leisure and business travelers looking for a premium experience in a walkable but serene part of the city. Definitely worth of the Waldorf name!
Everyone who works here is extremely courteous and professional. Great staff!Rooms are very clean! No evidence of mold. Housekeeping deserves a gold star!Gym is fully equipped, and the cleanest hotel gym you’ll ever see. They are consistently making sure it’s clean.Unfortunately, the hotel uses a lot of air freshener throughout the entire building! If you have environmental sensitivities, are prone to headaches, have small children, or have allergies this might not be the hotel for you. Chemistry created smells can wreak havoc on the body.Also, skip the breakfast, there are much better options nearby.
Pros: Generally a fantastic hotel and wonderful attentive staff. Clean, quiet rooms. Excellent location. Great spa.Cons: Brass Tack consistently disappoints for dinner. Breakfast/brunch is always good, but dinner service is lacking. We’ve always had subpar bar service and dinner waitstaff that doesn’t seem to care and the menu is average for The Waldorf. Quite disappointing.Locker room access and amenities are no longer included with a room. An extra $75/day per person. HUGE disappointment as this has always been a deciding factor over other hotel choices. Makes other properties more enticing.4 stars overall due to average (at best) Brass Tack dinner service and restricted locker room access for the pool and fitness center.
Fantastic is an understatementEvery detail was immaculate... I felt like a princess... the fire place in my room was exceptional... the room was gorgeous, spacious, clean...The "shuttle" was the nicest car I've experienced in my life. Massaging seat, smart screen controls, spacious and I felt like a star rolling in that car. Some odd BMW I didn't know existed.
Had a pleasure to celebrate here my wife's birthday together with our baby boy.Every single person who works here made us feel like at home,from the moment we walked in until the moment we walked out.Stay was perfect,room super clean and our dinner at brass tack was delicious.Once again thanks everyone at the hotel for taking care of us, experience was truly amazing.Yes this hotel is definitely 5⭐ 🥂👑✅
My wife and I stayed at the WA-Chicago overnight to celebrate her birthday. I must say that from the time we arrived to the time we checked out, we'd been nothing but impressed. Each staff member, whether it was valet attendants, bellmen, front desk receptionists, or housekeeping, were hospitable, greeted us warmly, and were eager to tend to anything that we might have needed. The rooms were very clean and very nicely designed. We definitely enjoyed our stay and will most likely be staying there again in the not-too-distant future. And with that, a very very special thanks goes to Logan from concierge! When some things that I had planned did not come through, she went above and beyond, stepped in at the last minute and helped me put some things together for the room, which my wife is still smiling about. Not only that, her professionalism, kindness, and spirit of excellence was evident from first contact. She is definitely a wonderful asset to that establishment. Thanks again WA-Chicago for a great experience!
This review is a few months late. Our stay was absolutely incredible! The room was perfection, staff was absolutely amazing! Room service was prompt and the food was delicious! The fitness center was spacious and clean!We received drop off services to nearby tourist attractions. We visited in November, so it was cold, and the drop off services were super convenient. Sheryl was super accommodating and well informed regarding the city!
Stayed over the weekend for a birthday celebration. I want to give a big thumbs up to the entire staff from management, front desk staff and housekeeping, everything was excellent. I don’t have one complaint. Sheryl was the epitome of an exceptional concierge. She along with Logan took care of making sure my husband’s birthday was a great experience. I definitely recommend this hotel and I normally don’t do reviews.
Radisson Blu Aqua Hotel Chicago
- Outdoor swimming pool
- Free Parking
- Fitness centre
- 190
- 2 Person
- Downtown Chicago
- 8.0
Perched in Lakeshore East, Radisson Blu Aqua Hotel Chicago presents a modern oasis with breathtaking Lake Michigan views. Revel in contemporary rooms offering deluxe amenities, including flat-screen TVs and minibars. The hotel’s indoor and outdoor pools, along with an outdoor track, promise a blend of fitness and relaxation. Dine at FireLake Grill House & Cocktail Bar for locally-inspired cuisine, while the Magnificent Mile’s shopping and dining extravagance await a mere stroll away.
I stayed in the corner king room with the balcony and soaking tub when I last visited Chicago for business. This room was incredible. The view was spectacular! The room service was excellent and fast. The good folks at the front desk even helped clear up all questions I had. For everything you get for the room I would say it is a great value. I'll be back for sure!
My boyfriend and I stayed this past weekend for a family wedding, along with my boyfriend's service dog (SD). We had a fantastic time as is but the general manager (I didn't catch his name) went above and beyond checking in on us multiple times, ensuring that staff members were being accommodating. Which they definitely were, everyone was so kind and patient with us. Also the location was so convenient since there is a dog park/dog friendly park just around the corner and down some stairs. Honestly, it was a great experience and fantastic for fellow disabled travelers!TLDR: Hotel staff and leadership was extremely kind and accommodating, and there is a dog friendly park nearby. 10/10 for disabled travelers!
Went on vacation with my girlfriend & her family. We stayed here & all the staff were more than helpful & very polite. They also accommodated me with my service dog flawlessly (as well as the insulin dependant person we were traveling with). The rooms were very clean & huge! Plenty of space. Also the location of the hotel is very close to everything in downtown Chicago so it's the perfect spot to stay. The restaurant inside the hotel was amazing as well!!!
This past Easter weekend our family stayed at this establishment. Checked in with concierge received our key cards and immediately went to room to relax since we drove 5 hours straight. Once room door was open I immediately went to the restroom, I quickly noticed that someone already took a number 2 and I can assume they had an explosive bowel movement. I immediately pulled my pants up and called guest services. After a 5-6 minute wait on the room phone, a rep picked up. We were advised by front desk rep to come back down to swap out key cards. Waited in line for an additional 10 minutes. Once addressed from an available guest service rep we received another room. If you are wanting to have proper water pressure via shower/tub (never used the tub due to how dirty it was) or toilet this is not the place. There was no ice machine, no complementary cups in the room, no refrigerator to store personal items ( unless you wanted to purchase overly priced Dollar Tree items) no bathroom hand towels to dry your hands properly so we used the Kleenex tissues that were next to the bathroom faucet. Could not use bath towels/wash clothes due to the limited supply we were provided daily. The bath towels/wash cloths etc where extremely hard and rough so we literally just aired dried our bodies. For the price we paid for this hotel during our stay, I could personally say to another current or future guest, please beware. If it wasn’t for the location of this hotel, my family would have just left the premises immediately.
The location of this hotel was perfect. However, when booking the room the pictures showed more windows and a bath tub. There was no bath tub in our room and the shower was absolutely terrible. There was very little water pressure and the design just ends up flooding the bathroom. The beds were decent and the room was clean. The fridge is non usable for personal items. The balcony was a great addition to enjoy the view. Do not pay their parking fees you can get it for a 1/3rd of the price on spothero
We stayed here last night and had a great stay! The room was beautiful and CLEAN. We were worried after reading the reviews on here but we didn’t have any of the problems that people are talking about. The front desk people were nice as well. The only downside is the crazy parking and having to pay $80 for valet parking.
The was room alright, the only really nice part about it was the view and the balcony. Though I have seen first hand why there are so many complaints about the cleanliness of the hotel. The covers, sheets and pillowcases do not get changed every day as they should be. There was debris under both of the beds all up under both beds. I didn’t realize until I was about to go to bed that my sheets smelled like urine and my pillowcase smelled like a man’s sweaty head. There were strange stains all in the covers and sheets. So I would recommend bringing your own sheets and pillowcases or just requesting fresh clean ones. The showerhead doesn’t get cleaned nor does the detachable one. They look like they need to be replaced. The towels don’t look like they got washed or replaced so I didn’t use those. There is basically no fridge in the room and if you touch the fridge, it will charge you even if you don’t take anything out of there. There should be a fridge for the guest to store their items. Luckily it is winter so it was cold enough that we were able to sit our Things outside that needed to be refrigerated even though we shouldn’t have had to do that in the first place.The pool water doesn’t look very clean. It looks strange. I don’t know how to describe it, but it looks weird and not very cleanly.The staff were very friendly and very professional.They do charge you an urban fee of $30 and some change for every day that you’re there and say that you get two bottles of water I didn’t receive my two bottles of water but I didn’t want them regardless. I definitely don’t like hotels that charge you for something that you don’t even use. Let alone even want. I personally probably won’t be staying at this hotel again, but I did enjoy my view.
I’m writing this from the room I’m currently staying in. I expected more from a 4 star hotel that cost nearly $300/night.Front desk personnel are very rude and not at all welcoming. Condescending when we asked questions about valet parking. They expect you to intuitively know how everything works and if you ask questions you’re met with the most snooty attitudes and sarcastic answers.We asked how valet works here because it didn’t seem there was a valet attendant outside. They said just hand your keys to “him” on your way in. When we asked who “he” was, the concierge looked at us with a smirk and said “the valet”. When we asked how we could recognize him so we don’t pass our keys off to just anyone, she said “you’ll know who he is when you see him.” But when we did find him he was in plain clothes with no differentiating features from anyone walking by.Our room is dingy and not as well kept as you’d expect for a four star hotel. Water damage on the ceiling, scuffs everywhere, visible dirt and stuck on bits on the floors, dirt and debris under the beds. Thermostat was set to 65° and it was hard to warm the room up: Blankets are thin and not premium, beds are hard. Toiletries are not premium as you would expect for a luxury hotel, they’re no-name standard motel soaps. Loud domestic disputes throughout the night from neighboring rooms. I expected more, and judging from the automated responses everyone else is getting from the hotel on their critical reviews, I don’t see things changing. I would skip the Radisson and stay elsewhere.
The rooms need attention. They are kinda dirty. Small touches are all busted, broken, or too dirty to touch. The staff was amazing. The pool us way too small. The hot tub was too packed and full of foam. The view of the park was amazing. The balcony is definitely the selling point. But for the price and position, the small details and opportunities to wow the customer are missed.
The hotel and experience itself was nice but they need a better sense of urgency (cleaning service took forever) and there was a domestic dispute incident in our neighbors unit and both security guards we called up for help were completely useless. They need better training on how to handle these situations and better hospitality towards the guests suffering from the disruption of peace (us). They completely dismissed us, stood there and watched, and were extremely unapologetic. HIRE BETTER SECURITY who actually know what to do to protect people. Very disappointing the way we were treated in the heat of a serious complaint as innocent bystanders and paying costumers.
Eurostars Magnificent Mile
- Outdoor swimming pool
- Pet Friendly
- Fitness centre
- 340
- 3 Person
- River North
- 8.4
Discover boutique luxury at Eurostars Magnificent Mile, a stone’s throw from upscale shopping on the Magnificent Mile. Revel in modern rooms featuring floor-to-ceiling windows and complimentary Wi-Fi. The hotel’s fitness center and concierge services cater to guests’ needs, while nearby attractions like the Museum of Contemporary Art and Navy Pier offer cultural and leisure experiences within easy reach.
Location is good, The hotel itself is ok with few exceptions: some of the room/bathroom design features are unacceptable. 1. There is no sound/smell barrier between the room and bathroom, as the door is rolling barn door, without a guiding track, so the door swings freely, banging against the wall and all the sound and smell from the bathroom goes into the room. 2. The shower, when in use, is leaking good amount of water on the bathroom floor. The floor towel by the shower door is not enough to absorb the water. You need to put another big towel down to be able to walk in the bathroom afterwards. That is clearly a contractor's fault, leaving too big of a gap. 3. The bathroom has a window towards the room (the dumbest idea ever) and the curtain installed does not serve well as light barrier. Once one person is up, the other one is awaken by light in the bathroom, smell and the bagging bathroom door - terrible design! The balcony was locked.
Giving 2 stars only for the beautiful view and location . Right after we checked in and walked into our room we found this little guy on the bed . He was alive and was running all over the bed like it was his own lol . We went to the front desk explained whole situation and showed the picture of that roach 🪳. And girl at the front desk asked us the stupidness question you can imagine. She’s asked : do you want to change your room ?I wanted to answer her : no we wanna chill with this roach on the bed .🤦🏻🤦🏻🤦🏻Definitely need to work on customer service more and call pest control and something
We stayed at Eurostars Hotel this weekend and overall had a great experience! The reason i’m giving this 3 stars is mostly for the misleading information on the hotel. The beds were comfortable, we loved the shower and it had a great view from certain windows of the hotel, staff was overall friendly and accommodating and the location was right in the middle of everything we wanted to do!The thing is, if you plan to book a King Room, it does not look like the 1 picture provided on the website at all. It claims floor to ceiling windows, but you actually just have one door with a large window that leads unto the patio, which is screwed off btw so you can’t access it. I was most exited for the views of the city but ended up feeling very closed off and locked in tbh. Because of the lack of windows or patio, I tried accessing the roof that they put all over their photos, but nope it was closed off for no reason listed. Not to mention, the service in the restaurant below was very poor. One guy behind the counter and maybe 5 people on the restaurant but didn’t get greeted until 11 minutes into sitting there. As a waitress myself, that’s not necessary. Overall I was slightly disappointed because my entire reason for choosing this hotel with an extreme lack of amenities, was the view and space promised. Just felt a little mislead!I would recommend this hotel, but would want you to know this first!
Nice hotel close to most of the theaters. Rooms were clean, service was fine. In-house restaurant was a bit disappointing, but reasonable. Be prepared to pay for valet parking if you drive in. All told a good value for downtown hotel and we will likely stay again.
Very disappointing experience. This hotel is definitely not a 4 star hotel. For 2 nights of our stay we had no WiFi which really was an inconvenience. Understandable the power cut was out of the hotels control but the employees were not facilitating or accomodating in anyway. Asked for a refund early the next morning so we could move to another hotel for our second night but was refused. No TV, phone and WiFi for 2 nights. We were international guests and required WiFi to not only do work on our laptop but also for use to contact family and to get around etc while on this trip. We had to use Starbucks WiFi for the 2 days. Bank card had also been blocked and so we had asked to use the hotels phone but was told the phones were also down. The hotel offered no assistance and we had to go to an Irish bar to use a phone. Just felt really not accomodating. The room itself was small and dark - cheap furniture, small balcony door that didn't open offered the only light, shower head needs cleaning, bed sunkin in the middle which was very uncomfortable. Gym also very small and outdated. Access to the hotel was also not professional felt like you had to walk through a restaurant every time to get to the lobby. The staff were not very professional and welcoming overall which was very disappointing as we had stayed in 2 previous hotels on our trip and they were fantastic. This hotel is not worth the price and is certainly way below standard.
Amazing boutique hotel. I arrived early and Robert and a young lady - I believe her name was Zaria was so helpful. They checked me in allowed me to get settled and enjoy my trip. The hotel is close to everything. I walked everywhere- even in the cold. The hotel is certainly located to everything.I did not utilize the gym or spa. But I will on my next trip.I did utilize the restaurant for breakfast. The food was delicious. They have vegan options as well. They get a lot of foot traffic however the service is fast and easy.I cannot wait to come back.
I recently stayed there for 1 night. Let me say this the best the best customer service from valet to staff. The front desk guy tall guy he was so nice any question we had he gladly answered and took care of our concern. Valet person was so nice and friendly. Breakfast was so good. It was walking distance to river walk and shopping district. Valet you have to pay or park on the street. I would definitely stay here again. We had the panoramic view room. Great gym and safest place. We went to gym late at night and someone came to check if everything is okay. I can’t say enough about this place.
My entire experience for my birthday weekend was so amazing and beautiful. The staff checking me in, the maintenance men were very nice and the cleaning ladies were very sweet and nice. They made sure to even just hold the door for us for the elevator. Even the security men and women were nice. The restaurant on the bottom floor have very tasteful breakfast. Thank you Eurostars for the experience 👏🏾👏🏾
My husband and I traveled to Chicago for business and selected this hotel because of its convenient location.Our room was spacious and clean with a nice view, the service was great as well. They have a restaurant on the ground floor that serves breakfast, lunch and dinner, which was very convenient. Oh, and their gym is pretty good too! Unfortunately, haven’t had a chance to try out the spa.The hotel is also in a close proximity of several good restaurants, so there’re a lot of options in case you don’t have time to leave the area.We will be back later this year, and both of us agreed that we will stay here again.
Viceroy Chicago Hotels With Balcony
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 570
- 4 Person
- Chicago
- 9.0
Discover Viceroy Chicago: a historic hotel situated in Chicago’s vibrant Gold Coast, steps away from the famed Magnificent Mile. This luxury destination offers modern guest rooms with stunning city views, a rooftop bar and lounge, exquisite dining at Somerset, and top-notch amenities including a rooftop pool and fitness center. With proximity to Oak Street Beach, Navy Pier, and Millennium Park, Viceroy Chicago is your gateway to luxury, convenience, and the best of Chicago’s iconic landmarks.”
Huge shout out to Antonio. It's been a week and I'm still telling people about him. I tease that he made our trip worth the drive. His friendliness and care made us feel like more than guests.
Loved our room with a view of the lake. Beautifully appointed rooms with an art deco flair. I loved the bathrobe so much I bought it! Have a drink at Sparrow around the corner or shop! Have the best pancakes at the Original Pancake House!
I came to Chicago for a solo birthday trip and the best choice I made was staying at the Viceroy!! Everything about this hotel was exceptional! It’s in the center of everything all the stores and restaurants! As a travel agent I was extremely impressed with the hospitality and customer service. Huge shoutout to Ella she was amazing!! She is so helpful and sweet she assisted me with upgrading to a Jr suite which is a beautiful room and made sure I was comfortable. She made the experience so easy thank you so much! Chris was also very nice and helpful he gave me plenty of recommendations for my stay. Everyone was exceptionally nice. I can’t wait to return and recommend my customers.
I will caveat this review by saying g maybe we got unlucky…?This is a nice 3* hotel but nothing else. We arrived from London and my bag was not on the same plane so we explained that to the lady at the check in desk and there was zero sympathy, offer of toiletries or anything else to help with our dilemma.We booked and paid for a King lake view which was their ‘best’ room before moving to suites and we could not believe how tired and small the room was. There was hair on the floor (possibly dog) rips and stains on the upholstery and next to no storage space. The service was non existent and we emailed twice whilst we were there because reception never answered the phone and we didn’t get a single reply.It was a very special trip for us and we had reached our prior to arriving and asked for a higher floor. They replied saying they would sort that and would be in touch a week or two before our arrival to discuss extras. There were extras that we wanted which would help us mark the occasion but you guessed it, nobody got in touch… We explained as much to the receptionist when we checked and she just said “I’m sorry to hear that”… What she should have said was, what extras were you looking at? Let me get somebody to pop up to your room and have a chat about what’s available and how we can make your stay extra special…The lobby was small, the staff very rarely engaged or said hi and we felt most unwelcome for the entirety of our stay. We just could not recommend this hotel, there’s lots more far nicer and better value hotels in Chicago and for our next visit, we will look elsewhere.A very average stay in an incredible city, lesson learnt for us.
I was excited to stay here. The rooms are nice and location is great. Just the service. None of the people I interacted with wanted to be there. Their attitude was I have to do this and there was zero warmth joy or personality. Probably won’t be returning. Go across the street to the Thompson and you get both great rooms and people.
My husband and I stayed at the Viceroy for our anniversary and we were pleased. The room was beautiful with unique details. Thank you to the young lady that works the counter at night and all of the staff for their welcoming and caring spirits. We would highly recommend.
We just wrapped up our wedding weekend and had an excellent stay at the Viceroy! We had our guests booked here for the weekend and we can’t say enough about the great hospitality the whole team provided. We worked with Anna to coordinate all of the details for our room block and she was incredibly detailed and helpful through the process. Allison at the front desk and Chi at the wonderful rooftop bar (Pandan) were friendly and took great care of everyone. We would absolutely recommend the Viceroy to anyone visiting Chicago or those looking for a great place to host wedding guests.
We enjoyed the Viceroy for a weekend birthday trip. The rooms were beautiful, the lake view was fantastic, and the rest of the hotel was a joy. The lobby staff were very kind and accommodating. David was wonderful, providing food and fun recommendations, assisting with luggage, and flagging down our car service. We will be coming back for sure. I would say maybe don’t intend to visit their restaurant the last 30 minutes before close. We sat at the bar for a drink before heading to our room and it took over 15 minutes to have our cocktail order taken and the bartender was rather annoyed.
FAQ
Do all hotels in Chicago offer balconies in their rooms?
No, not all hotels in Chicago offer balconies in their rooms. However, many hotels in the city do provide rooms with balconies, allowing guests to enjoy views of the city skyline or surrounding areas.
Are the balconies private, or are they shared with other guests?
In most cases, balconies in hotel rooms are private and accessible only to the guests staying in that particular room.
Can I request a room with a balcony when making a reservation?
Yes, when making a reservation, you can often request a room with a balcony. It’s recommended to contact the hotel directly or mention this preference while booking through their website or a booking platform.
Can I expect city views from hotel balconies in Chicago?
Many hotels in Chicago offer stunning city views from their balconies, allowing guests to admire the iconic skyline and enjoy a unique perspective of the city.