Balcony Bliss: The Ultimate Guide to Jacksonville Hotels with Balconies
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There’s something magical about stepping out onto a private balcony, coffee in hand, as the morning sun glints off the Atlantic Ocean. Our handpicked selection of Jacksonville hotels with balconies offers the perfect blend of comfort and scenic beauty. Jacksonville, Florida’s blend of urban energy and coastal charm makes it the perfect destination for travelers seeking that perfect balcony view—whether you’re watching waves crash on Jacksonville Beach or gazing at the St. Johns River winding through downtown.
If you’re planning a trip to Jacksonville and a balcony is non-negotiable (we get it), you’ve come to the right place. We’ve researched the top hotels offering this coveted amenity so you can make the most informed choice for your stay.
The Lodge and Club at Ponte Vedra Beach
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 482
- 2 Person
- Ponte Vedra Beach
- 9.4
Coming in a close second is The Lodge and Club at Ponte Vedra Beach, a luxurious oceanfront retreat that positions itself as an upscale option for travelers seeking both comfort and views.
While not every room features a balcony, the hotel’s website clearly states that “many of the 66 designer rooms and suites…offer private balconies or patios with ocean views.” This transparency makes it easy for guests to know what they’re getting, especially when booking specific room types like the Ocean Suite, Presidential Suite, or various oceanfront rooms that explicitly include this feature.
The hotel’s presence on major booking platforms reinforces its balcony credentials. Expedia clearly lists “Balconies or patios” as an amenity, while Hotels.com highlights “Balcony or patio” as a feature for select accommodations. With a stellar 9.4 rating on both platforms, guests are clearly satisfied with what they’re getting.
Customer reviews frequently mention the joy of watching sunrises from private balconies, with one Family Vacation Critic reviewer specifically noting their enjoyment of this simple pleasure. The combination of luxury accommodations and private outdoor space makes The Lodge and Club a strong contender for travelers who prioritize both comfort and views.
SeaView Grille ~ "Love this place! I had a special request for food preparation and the culinary team engaged with their usual level of excellence. Thank you for your great efforts to accommodate my request. Everything was special and excellent. Service was great with Eric. Aaron Neely gave special attention to my request and Xavier the executive chef’s experience and creativity was amazing."
Just stayed at The Lodge for 4 days. Came down for our niece’s wedding. The hotel did a really nice job, the function room there overlooks the ocean, amazing! Beautiful spot, right on the beach. Beds were very comfortable, big bathroom, well stocked with anything you may have forgotten. We discovered the top of our clock was a phone charging station. Staff is amazing, I got sick and my friend who lives close by dropped off some medicine at the reception desk. They had someone run it up to my room! Food was great in the restaurants, exceptional service, shout out to Erick! Get the ahi tuna app, sooo good. Beach is spectacular, as well as the adult pool. We loved our stay.
The DJ playing on 8/30 was amazing, I think his name was BC. He absolutely made our experience amazing and was a huge part of what made our stay so enjoyable. Will be back as long as he’s here!!
I originally reached out to The Lodge & Club at Ponte Vedra Beach after seeing their high rating here, hoping to inquire about a preferred rate. To my surprise, my message went completely unanswered. At first I was disappointed with the lack of basic courtesy in communication, but after digging a little deeper, I realize they may have done me a favor.
Checking reviews on AAA, I discovered some very concerning patterns: guests reporting no electricity and no generator in 95 degree heat, weddings that block ocean views, a manager who “doesn’t care,” and the property being far from kid friendly as advertised. Add to that feedback about the resort being overpriced, poor value for money, and a bit stuffy, and it’s clear that the glossy image they project doesn’t match reality.
For a property at this price point, I expect professionalism, responsiveness, and a standard of service that respects guests’ time and investment. Instead, what I encountered was silence, and based on others’ experiences, perhaps worse. I won’t be booking here, and I would caution others to take a very close look at the less flattering reviews before committing.
Checking reviews on AAA, I discovered some very concerning patterns: guests reporting no electricity and no generator in 95 degree heat, weddings that block ocean views, a manager who “doesn’t care,” and the property being far from kid friendly as advertised. Add to that feedback about the resort being overpriced, poor value for money, and a bit stuffy, and it’s clear that the glossy image they project doesn’t match reality.
For a property at this price point, I expect professionalism, responsiveness, and a standard of service that respects guests’ time and investment. Instead, what I encountered was silence, and based on others’ experiences, perhaps worse. I won’t be booking here, and I would caution others to take a very close look at the less flattering reviews before committing.
The Lodge & Club at Ponte Vedra is one of those places where you instantly feel at ease. It’s stylish without trying too hard—chic, classic, and quietly elegant. Our room had the most beautiful ocean view, and I found myself just sitting on the balcony, listening to the waves and forgetting about everything else. The whole place has this calming energy—soft sea breezes, friendly staff, and cozy corners to relax with a book or a drink. Whether you're walking along the beach or having breakfast overlooking the water, it all just feels effortless and peaceful. It’s the kind of stay that leaves you feeling rested, happy, and already planning your return.
Ate dinner here tonight with family who are staying at the resort. There was only two other tables outside and it took over 40 minutes to get our food.
The mahi sandwich was terrible. They put this disgusting “coleslaw” full of big pineapple chunks and it made the bun soggy and just fall apart.
My nephews ordered pie and ice cream for dessert and the ice cream in the little single serving cup was completely melted. Asked our server for another one and she never came back.
Weird place to have such terrible food wait times and service and very very mediocre food.
The mahi sandwich was terrible. They put this disgusting “coleslaw” full of big pineapple chunks and it made the bun soggy and just fall apart.
My nephews ordered pie and ice cream for dessert and the ice cream in the little single serving cup was completely melted. Asked our server for another one and she never came back.
Weird place to have such terrible food wait times and service and very very mediocre food.
Rooms need some TLC. Had a leak in room after it rained and carpet was soaked. Refrigerator froze everything in it. WIFI stunk. The Oasis bar doesn't give you receipts after ordering drinks. They just ask for your room number and name in front of everyone to hear. We have charges that don't look like ours. Drinks are extremely small in a plastic cup and depending on bartender some drinks were good and others were not.
I've stayed at the inn and club many times, and I'm always impressed with the customer service. I travel a lot, and the inn and club never fails to impress.
Tonight I had an issue with my reservation at the lodge and club. Tyler was professional, kind and empathetic and resolved everything quickly. This resort is so impressive and I can't wait to go back!
Tonight I had an issue with my reservation at the lodge and club. Tyler was professional, kind and empathetic and resolved everything quickly. This resort is so impressive and I can't wait to go back!
GET THE SMASH BURGER!!! Me and my friends went and ate at the lodge today and we got the smash burger. As soon as it hit my mouth i was pleasantly surprised and started clapping. It was the BEST thing i have ever consumed. Thanks cooks!!
Our family has stayed in many hotels and resorts and I have to say the customer service here is by far the best we’ve experienced. Every staff member had an amazing attitude and excellent service. The suite was beautiful and very comfortable. We came during the players championship and felt like we were still top priority even though it was one of their busiest weekends of the year. We will definitely be back!!
The Lodge is such a wonderful place to stay. The rooms are very comfortable with a gorgeous view and you can hear the waves . Everyone was so accommodating and friendly. The food was excellent in all of the restaurants. It is a very special place.
Beautiful beach! Cons are that the staff is rude, everything is overpriced, staff and management cares about money more than the guests and members but do a great job at hiding it. You’re just a wallet to them. I still go here for the beach though.
If you want to read more:
Good food but not worth how much money they charge. They add on 20% tip to all food (etc) but never will let you know. The membership fee is absurd. They overprice everything because they know people will buy it anyway. A lot of places do that but they’re seriously money hungry here. I still go but for the beach only. Gym staff is dismissive and you won’t feel like you’re welcome there almost like they’re trying to shoo you away, food staff is okay for the most part, every receptionist is simply mean. They do not hold up to the promises they make here. It all starts with the management though.
Update 1/29/25
Gym staff continues to be rude and I feel very uncomfortable around them. Receptionist girls are notoriously mean even giving you bad looks when you come in. Ask anyone and they’ll say that too. From the over 20 people I’ve mentioned it to they have all agreed. Luckily they are renovating the place because they structural integrity of the place was terrible and that’s why they are just now upgrading it (at least it seems that way) but no one knew because they are great at covering up/hiding all their mistakes. Have to keep that money coming in somehow. The beach itself continues to be great but the staff continues to be miserable people. The people who open the door for you and greet you are always nice and very welcoming though so I greatly appreciate them and give them all 5 stars. The rest at this point gets 1 star. The gym staff that used to be nice has now gotten mean so that’s why I’m updating it. Showers are gross due to the grout being so dirty it’s gone black. I wouldn’t have noticed that the color of it wasn’t supposed to be like that until I saw the few spots that have been cleaned and are white. Either clean the whole thing or don’t because it’s obvious when little spots here and there are clean and the majority of it is nasty. Not all the staff is mean but it’s so annoying how most of them are. If they advertise they are a welcoming nice place then they should live up to that.
If you want to read more:
Good food but not worth how much money they charge. They add on 20% tip to all food (etc) but never will let you know. The membership fee is absurd. They overprice everything because they know people will buy it anyway. A lot of places do that but they’re seriously money hungry here. I still go but for the beach only. Gym staff is dismissive and you won’t feel like you’re welcome there almost like they’re trying to shoo you away, food staff is okay for the most part, every receptionist is simply mean. They do not hold up to the promises they make here. It all starts with the management though.
Update 1/29/25
Gym staff continues to be rude and I feel very uncomfortable around them. Receptionist girls are notoriously mean even giving you bad looks when you come in. Ask anyone and they’ll say that too. From the over 20 people I’ve mentioned it to they have all agreed. Luckily they are renovating the place because they structural integrity of the place was terrible and that’s why they are just now upgrading it (at least it seems that way) but no one knew because they are great at covering up/hiding all their mistakes. Have to keep that money coming in somehow. The beach itself continues to be great but the staff continues to be miserable people. The people who open the door for you and greet you are always nice and very welcoming though so I greatly appreciate them and give them all 5 stars. The rest at this point gets 1 star. The gym staff that used to be nice has now gotten mean so that’s why I’m updating it. Showers are gross due to the grout being so dirty it’s gone black. I wouldn’t have noticed that the color of it wasn’t supposed to be like that until I saw the few spots that have been cleaned and are white. Either clean the whole thing or don’t because it’s obvious when little spots here and there are clean and the majority of it is nasty. Not all the staff is mean but it’s so annoying how most of them are. If they advertise they are a welcoming nice place then they should live up to that.
Great place to grab something to eat or have some fun on the beach. We took our dog to the beach and she had the time of her life! They also had a rinse station and towels to dry your furry friends. 10/10 recommend this
The staff was superb. The food was excellent. The property brings back so many memories. We love it here.
Hyatt Regency Jacksonville Riverfront: Limited Balcony Options
- Outdoor swimming pool
- Parking available
- Fitness centre
- 170
- 2 Person
- E Coastline Dr, Jacksonville
- 8.8
Rounding out our list is the Hyatt Regency Jacksonville Riverfront, which appears to offer the fewest balcony options for standard guest rooms among our featured hotels.
The hotel’s official website focuses on room size, bed types, and views of the city or St. Johns River, but standard room descriptions notably lack mentions of balconies. While the “Meetings & Events” section does reference “River Terrace Rooms” with “private balconies for mingling,” these appear to be event spaces rather than regular guest accommodations.
This pattern continues across booking platforms, where balconies aren’t consistently mentioned for standard guest rooms. Customer reviews primarily discuss the hotel’s location, service quality, and river views without significant mentions of balconies.
The Hyatt Regency’s marketing strategy centers on its riverfront location and suitability for business travelers and events, with less emphasis on balconies for leisure stays. While it may appear in some general lists of hotels with balconies in Downtown Jacksonville, this might be due to the balconies associated with meeting rooms rather than guest accommodations.
For travelers specifically seeking a room with a balcony, the Hyatt Regency Jacksonville Riverfront would be the least reliable choice among our featured hotels.
Amazing location. Huge hotel. Valet service was perfect as they had our car ready and waiting on checkout morning. The boys parking our car were very well mannered. Check in was easy and personnel was very professional. Room was clean, had a repair I think they could have done better with but not a huge issue. The lobby has a bunch of shops so if you need anything, no worries they have it. The only thing I would improve upon in this hotel is the in room coffee choice - it was not good at all.
Stayed at the Hyatt for business in Jacksonville. My work truck had a rack on the back which made it too big for the garage. However the parking attendant was super helpful in offering a more convenient place to park than parking a couple blocks away. The front desk staff was always pleasant and professional. The hotel was clean, the rooms were nice, but the mattress wasn’t great. The balcony consists of a sliding door and rail, there’s no sitting. Just standing at the rail when you slide the doors back. Kind of a disappointment but the view was nice, especially at night. Great place to stay for a business trip.
Absolutely wonderful stay! From the moment we arrived, the valet team greeted us with such a warm welcome. The front desk staff went above and beyond to accommodate our needs. We travel with our adult son who has disabilities and requested an adjoining room — they made it happen with no hesitation or pushback, which meant the world to us. The rooms were spotless, and the room service was delicious. Grateful for such thoughtful service that truly made our trip easier and more enjoyable.
Great location and the staff certainly tried to accommodate me (and were always friendly and professional) but I will never stay at any Hyatt property again. Maybe because I booked through Expedia, so they gave me the worst room available, but I am appalled that they are booking rooms when I know they know something is wrong.
First impression was everything was a little worn but it’s well designed in the public places. We got to the 19th floor and there was an extremely strong odor. I assumed probably a signature scent of the hotel but so much of it I couldn’t breathe. I get to the actual room and again it smells weird but I can’t put my finger on it. My partner goes to turn the AC on to air out the room but it doesn’t work.
This brought me to the front desk (because my phone didn’t work in the room) and they were nice even though I wasn’t being so nice because I was terrified my AC was broken and they stated there were no other rooms in my category available, so I would have to downgrade. The manager and front desk personnel were kind gave $20 in market vouchers, went to my room and it turns out the balcony door was slightly ajar so the ac won’t turn on. I was so relieved!
So I go out for the evening, maybe about six hours, and return to my room and it’s certainly not the temperature the AC is set too but the balcony isn’t the problem this time because the AC is on and running just not cooling the room, Luckily for us a cold front came through so we opted to open the sliding glass door to the balcony and with a fan supplied by the great front desk staff, actually slept incredibly and it turned out to be a delightful experience.
However, if there was no cold front I would’ve absolutely been super hot all night and for almost $300 a night this is not ok!
Next problem was the plumbing. The toilet would gurgle continuously and when any other fixture was turned on it was apparent there was an issue. My partner is a plumber so he was like it’s probably a partial clog or poor venting. The noise didn’t really bother us but the next day after we returned from the football game and had no housekeeping to spray something to cover the smell, we returned to a room with the most horrific odor ever. Now I knew why the hallways and room were so overly sprayed with this scent; they were covering up the sewage smells. They moved our room and comped our parking.
Your staff is great! You should be grateful for that and that’s why I’m giving an extra star. However, the Hyatt should be ashamed that they care so much about their profits that they will still rent rooms out that are not in the condition to be occupied, especially at the cost per a night. This was my first time at a Hyatt property and also the only hotel experience where I’ve had to complain and more than once at that. Definitely won’t be giving them another try.
First impression was everything was a little worn but it’s well designed in the public places. We got to the 19th floor and there was an extremely strong odor. I assumed probably a signature scent of the hotel but so much of it I couldn’t breathe. I get to the actual room and again it smells weird but I can’t put my finger on it. My partner goes to turn the AC on to air out the room but it doesn’t work.
This brought me to the front desk (because my phone didn’t work in the room) and they were nice even though I wasn’t being so nice because I was terrified my AC was broken and they stated there were no other rooms in my category available, so I would have to downgrade. The manager and front desk personnel were kind gave $20 in market vouchers, went to my room and it turns out the balcony door was slightly ajar so the ac won’t turn on. I was so relieved!
So I go out for the evening, maybe about six hours, and return to my room and it’s certainly not the temperature the AC is set too but the balcony isn’t the problem this time because the AC is on and running just not cooling the room, Luckily for us a cold front came through so we opted to open the sliding glass door to the balcony and with a fan supplied by the great front desk staff, actually slept incredibly and it turned out to be a delightful experience.
However, if there was no cold front I would’ve absolutely been super hot all night and for almost $300 a night this is not ok!
Next problem was the plumbing. The toilet would gurgle continuously and when any other fixture was turned on it was apparent there was an issue. My partner is a plumber so he was like it’s probably a partial clog or poor venting. The noise didn’t really bother us but the next day after we returned from the football game and had no housekeeping to spray something to cover the smell, we returned to a room with the most horrific odor ever. Now I knew why the hallways and room were so overly sprayed with this scent; they were covering up the sewage smells. They moved our room and comped our parking.
Your staff is great! You should be grateful for that and that’s why I’m giving an extra star. However, the Hyatt should be ashamed that they care so much about their profits that they will still rent rooms out that are not in the condition to be occupied, especially at the cost per a night. This was my first time at a Hyatt property and also the only hotel experience where I’ve had to complain and more than once at that. Definitely won’t be giving them another try.
There was some moisture in the carpet in our first room. Nothing too alarming but I wanted to bring it to the offices attention. Without hesitation the moved our room, paid for our breakfast, gave us a coupon for their Market, and paid for our parking. I have never in my life been treated that well over something so minuscule. If there could be 10 stars for customer service they would have earned every one of them. They were beyond understanding!
Yancey at the front desk is amazing. All of the staff are accommodating and very polite. I had a beautiful room facing the river. Elevators are a but of a challenge as there are so many of them and people don't pay attention if the car is going up or down. Toiletries in the bathroom had a bit of an odd herbal smell but were sufficient. Excellent pillows, crisp linen and plenty of places to charge electronics in the room.
I was greeted by Yancey at the service desk he was absolutely AMAZING! The hotel was nice with great amenities. Our room could've been a little cleaner. There was hair in the shower and behind the trash can in the bathroom.
Everything was fantastic until the end.
We came to visit Jacksonville for the first time and this hotel was in a great location. Check-in was easy, service was friendly, good amenities. Everything was great.
Ended up paying $30 to park for the night. Reasonable enough. However, we left early (5:50AM) and could not leave the garage. There was an attendant on duty and, instead of taking care of us or even speaking with us, he rudely made the "phone" gesture with his hand.
Apparently, you can't get out of the parking lot without calling a number just to go to an automated message.
We spent fifteen minutes trying to exit the garage when the attendant could have just spoken to us like we were guests and not an inconvenience.
We came to visit Jacksonville for the first time and this hotel was in a great location. Check-in was easy, service was friendly, good amenities. Everything was great.
Ended up paying $30 to park for the night. Reasonable enough. However, we left early (5:50AM) and could not leave the garage. There was an attendant on duty and, instead of taking care of us or even speaking with us, he rudely made the "phone" gesture with his hand.
Apparently, you can't get out of the parking lot without calling a number just to go to an automated message.
We spent fifteen minutes trying to exit the garage when the attendant could have just spoken to us like we were guests and not an inconvenience.
From the minute we arrived the hotel staff treated us so well we felt like royalty. Rocco checked me in, what a superb host. Hyatt could not have hired anyone better to make a great 1st impression. The hotel has fabulous restaurants, a fantabulous roof top pool and bar, great views, great location. We had a wonderful weekend memorial day.
Consistently excellent stay. I’ve stayed here multiple times over the past few months. Rooms are clean and comfortable... riverfront views are the best. The rooftop gym, pool, and full Starbucks downstairs are great perks. Morton’s Steakhouse off the lobby has an excellent happy hour. Front desk staff is always friendly and helpful—special thanks to Vivian for consistently going above and beyond. Valet service is fast and efficient.
The location was excellent. The service was poor. There was no phone in the room and after asking several times to get a phone in the room we never received one. We were there for 5 nights. It took 2 days before we received additional cold beverage cups and the ice machine never worked on our floor. The escalator from the ground floor to the next floor was broken and you could not use the stairs. There were 2-3 elevators not working during our stay as well. I would not recommend this hotel unless you go in with the attitude, "you get what you get".
Spend a few extra dollars and stay here at the Hyatt Regency Jacksonville Riverfront hotel. For an extra $30 / night you can upgrade to a river view room. I was on the 15th floor and the view was fantastic, day and night. There is a gym and pool on the top (19th) floor. There are two excellent restaurants (SHOR Seafood Grill and Morton’s The Steakhouse) in the building as well as a Tavern and the Market. Everything you need is here. My room was spacious, functional and clean. Service (concierge and main desk) was very friendly and helpful. Downtown is well within walking distance. The walk to Vystar Veterans Memorial Arena (hockey, concerts) is just 15 minutes or so. Highly recommended.
Location was the best part. Bar and restaurant downstairs was good. The 24 hour market with hot foods is a big plus. Def pricier than what you get as far as the room. When there’s multiple events, the check in lines took over an hour. First room smelled too much like mold and mildew so they swapped us rooms. The rooms was nothing special. Gym and pool are nice. Being at walking distance from the Main Street that leads to the football stadium and baseball field were the plus.
We recently stayed at the Hyatt in Downtown Jacksonville for our wedding on March 1st, booking a wedding block for our guests. While the hotel presents itself as a high-tier option, our overall experience with service left a lot to be desired.
On the positive side, our room was clean, had a great view, and was properly serviced throughout our stay. The hotel also added a special touch by placing flowers on our bed on our wedding night, which we appreciated.
However, several of our guests encountered issues with their rooms and did not receive the level of service expected at this price point. One party had their room skipped for servicing, and overall, the responsiveness to concerns was lacking. Additionally, the pillows were uncomfortable, which affected sleep quality. The most frustrating part was that we were promised free parking as the bride and groom, yet the hotel attempted to charge us and claimed they couldn’t find our wedding block.
While this hotel may work for individual stays, I would not recommend it for a wedding block in its current state. The service inconsistencies and lack of follow-through on commitments made it a frustrating experience for us and our guests. Hopefully, the management can address these issues to improve future stays.
On the positive side, our room was clean, had a great view, and was properly serviced throughout our stay. The hotel also added a special touch by placing flowers on our bed on our wedding night, which we appreciated.
However, several of our guests encountered issues with their rooms and did not receive the level of service expected at this price point. One party had their room skipped for servicing, and overall, the responsiveness to concerns was lacking. Additionally, the pillows were uncomfortable, which affected sleep quality. The most frustrating part was that we were promised free parking as the bride and groom, yet the hotel attempted to charge us and claimed they couldn’t find our wedding block.
While this hotel may work for individual stays, I would not recommend it for a wedding block in its current state. The service inconsistencies and lack of follow-through on commitments made it a frustrating experience for us and our guests. Hopefully, the management can address these issues to improve future stays.
Stayed here while visiting Jacksonville University.
Interesting area, not much within walking distance.
But the river is beautiful to look at and walk around there for exercise.
The staff is nice and accommodating. I feel bad that they only have 1 guest service agent working during check in time at 4pm. Every day she had a huge line that wrapped around the lobby. She worked as fast as she could but still I feel bad for her.
The amenities in the hotel were amazing. We used them all except the pool, it is off season. Lawrence the bartender at the Tavern was great. Happy Hour was a huge bonus. Dinner in the Tavern was great too, see pictures.
Breakfast buffet at the Shore was nice too.
The market is huge and has a ton to offer.
Interesting area, not much within walking distance.
But the river is beautiful to look at and walk around there for exercise.
The staff is nice and accommodating. I feel bad that they only have 1 guest service agent working during check in time at 4pm. Every day she had a huge line that wrapped around the lobby. She worked as fast as she could but still I feel bad for her.
The amenities in the hotel were amazing. We used them all except the pool, it is off season. Lawrence the bartender at the Tavern was great. Happy Hour was a huge bonus. Dinner in the Tavern was great too, see pictures.
Breakfast buffet at the Shore was nice too.
The market is huge and has a ton to offer.
Took a last minute trip to Jacksonville this weekend and booked a night stay here. Upon arrival, the entryway parking area was chaos. Upon checking in, the desk agent asked if we would self park or valet. We chose self park. After realizing we would not fit into the parking garage, we went back to the entrance and returned to the desk, at which time they told us security would assist us in locating the oversized vehicle parking area. After waiting 15ish minutes, the less than pleasant security female assisted. Once we entered our room, the beds had no fitted sheets, the mattresses were a beautiful hue of yellow, there was a brown “mattress cover”, two flat sheets and that was it! No duvet, no blanket, nothing. We had only two towels and one washcloth in the bathroom. There was hair in the tub. After a less than comfortable night sleep, we did the online checkout process at which time, the $220 military rate stay turned into almost $400 after the self parking fee, parking tax, oversized vehicle parking fee of $60!!! And another parking tax. None of these charges were ever disclosed to us and the condition of the rooms are hardly worth the $220 but almost $400, what a joke! The lovely gentleman at the front desk removed the 4 parking charges and charged us only the valet fee of $44. All in all, the stay will never be worth the money. You can find way better deals and places for the money you’ll be charged for no bedding, no towels and excessive charges not disclosed.
We had an amazing stay here. The views are beautiful, and the service was outstanding! Mr Bobby and the fruit infused water was the highlight of our stay. Thanks to him, we have a happy kiddo with a new tea mug!
We found the rooms to be very accommodating. Housekeeping is doing a good job! They were cleaned beautifully.
Would book here again without a doubt.
We found the rooms to be very accommodating. Housekeeping is doing a good job! They were cleaned beautifully.
Would book here again without a doubt.
Margaritaville Jacksonville Beach
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 274
- 2 Person
- St N, Jacksonville Beach
- 9.0
When it comes to hotels with balconies in Jacksonville, Margaritaville Jacksonville Beach takes the crown. This island-inspired getaway doesn’t just offer balconies as an upgrade or special feature—they’re standard across all rooms and suites.
The hotel’s website makes no secret of this selling point, explicitly inviting guests to “unwind on your private balcony” and enjoy “water views from your balcony.” This commitment to outdoor space perfectly complements the laid-back, coastal vibe that defines the Margaritaville brand.
Guests consistently rave about these spaces in their reviews. One Booking.com reviewer gushed, “Our room was amazing balcony looking at the ocean from our bed was so cool,” while another appreciated having “a room with a balcony facing the beach.” The dedicated “Rooms & Suites” page on their website confirms that all accommodations feature balconies with water views, making this hotel the safest bet for balcony enthusiasts.
If you’re looking to maximize your outdoor experience while staying in Jacksonville, Margaritaville should be your first choice. Just don’t forget to check out nearby attractions in Myrtle Beach if you’re planning a multi-destination coastal trip.
Wonderful spot right on Jax Beach. Great views of the ocean and pier. Room was clean. Bed was comfortable. Staff was very friendly. Parking is a little weird unless you want to pay for their valet service. You just kind of have to find a spot on the street. But we did with no trouble each time. Hotel was in walking distnce of many shops/bars/restaurants.
Had a wedding here a while back. The staff is great and very helpful! The site has some issues: no where to plug things in, sound system is non existent, etc. Renting this venue is renting a very blank canvas. You should expect to rent or make everything for the event that you plan to host here. Also note that the venue is on the 4th floor and there is no freight elevator to bring up larger items.
This hotel is very nice. Some issues were: only once hook in the bathroom for towels, took a long time for hot water to reach the room, shower had no for and water splashed out onto the bath mat and floor, room temperature was hard to regulate. Pillows were too soft.
Room was large and comfortable, good lighting, nice appointments, cost was reasonable. We did not stay long enough to enjoy the amenities.
Room was large and comfortable, good lighting, nice appointments, cost was reasonable. We did not stay long enough to enjoy the amenities.
Was down on the beach for the air show and wanted food so we came to her to eat. Beautiful scenery as the large windows let's you get a view from almost every angle. The service was good. The food while hot and fresh had little flavor and was kinda shocked with that for the price. Fish was a little over cooked and made it dry.
We stayed 4 nights. On our 2nd night we had no hot water. We called the front desk and she wasn't sure what to do so she moved us to the other side of the hotel. (no management at night?) We ended up losing our great view that we paid for. Last call is at 10:45, 11:45 on weekends. Then found out on Friday and Saturdays, ALL parking is valet. $27 -$32 a night! Really a ripoff. The kid working the register in the gift shop didn't know how to count back correct change. If your looking for value and/or a fun time, pass. The hype isn't worth it.
The overall look was very pretty. The rooms were horrible. In the 1st room, you couldn't turn on the hot water at the sink it would not move. They "fixed" the faucet while we were at dinner, came back to slowly running hot water that could not be turned off, you could turn the valve with a lot of muscle but could not completely turn it off. Very low water pressure in the shower. I asked to be moved and was given a new room, walked in and the floor was wet because of the humidity, the AC was broken. They offered to send someone up right away. I asked for a room where everything worked. The 3rd room had working faucets and AC, terrible water pressure at the sink and shower. All hallways were hot and humid. The staff was not apologetic, they actually acted as if this was their normal. This was our 1st stay at a Margaritaville, we thought we'd splurge for the resort feel, this was more of a motel feel other than the decore.
We had a few issues. AC was not keeping up. Hallways were hot and room was very humid. Barn style door on bathroom was not set on track right. Very hard to open and close. Cold water on one of the sinks would not budge to turn the water on. One of the elevators was not working. On the plus side, very easy check in and check out. Valet was very prompt, drinks were nicely poured and food was good at all three restaurants.
I paid extra for a balcony that I didn’t get. The picture showed chairs and it looked perfect and I got a room with no balcony. Ripoff when I paid extra for it. The room keys are very confusing. You have to use your room key to even use the elevator, me and six others kept going up and down because no one could figure it out. My stay was also very very very very noisy. Lots of drunk people running around, i didn’t feel safe. I get it’s Margaritaville but come on. No sleep and a 6 hour drive ahead of me. I wanted to also add that the beds are rock hard, and I had no creamer/sugars in my room. Overall, it was awful for 400 a night. I wouldn't stay again, nor would I recommend anyone stay here. I waited over an hour for valet. It is not worth the headache. I was so excited to go home, that I actually left early.
Horrible experience!!! I will never refer anyone to this place and before today I had nothing but good things to say.
I've never had such a bad experience at a hotel in my life. With very confusing pricing policies after we arrived. To coffee spilled and dried at the coffee station. Refrigerator is warm with ice covering the back. Our room was supposed to be an ocean view. Well we are on the front corner of the hotel and can see a slight piece of the ocean. I guess they consider that a view. The bathroom mirror is awful. My taxes included $203.00 room turned into a $270.00 room with an extra $100.00 fee. That was price when I checked in. I'm scared of what 11 am tomorrow is going to bring. I'm just furious. Like I said, horrible experience and not a great way to start a vacation. And now that I'm answering questions below, I always thought of this place as an upscale luxury hotel. Well, I tell you there is much better out there with better rate, cleanliness and pricing practices.
I've never had such a bad experience at a hotel in my life. With very confusing pricing policies after we arrived. To coffee spilled and dried at the coffee station. Refrigerator is warm with ice covering the back. Our room was supposed to be an ocean view. Well we are on the front corner of the hotel and can see a slight piece of the ocean. I guess they consider that a view. The bathroom mirror is awful. My taxes included $203.00 room turned into a $270.00 room with an extra $100.00 fee. That was price when I checked in. I'm scared of what 11 am tomorrow is going to bring. I'm just furious. Like I said, horrible experience and not a great way to start a vacation. And now that I'm answering questions below, I always thought of this place as an upscale luxury hotel. Well, I tell you there is much better out there with better rate, cleanliness and pricing practices.
Overall, it's a good hotel. The rooms are comfortable, and the housekeeping service is excellent. It's a good location because you can easily walk to the beach, many restaurants, a pharmacy, and bike rentals...
I must also say that although we didn't need to use valet parking during our stay, the staff are very friendly, which is a good point because they're the ones who welcome everyone.
On the other hand, I have two important points if you're considering staying at Margaritaville Jacksonville:
Parking is a bit difficult given the circumstances of limited parking available. The only available parking offered by the hotel is through valet parking, which has a cost but isn't expensive. However, if you're staying for several days, it's a point to consider. The free parking spaces are scarce, and you literally have to stand guard to get one, so we decided not to move the car and walk or rent bikes so we wouldn't lose a good free space we could get. Alternate parking requires a fee or, for sure, is a secure ticket (anf I saw many cars with tickets).
There's not much to say about the service at the check-in desk... they're not rude, but they're not friendly either... to the point and bye. Although I must say that only one of them was a little more friendly (but sadly, I don't remember the name), It would be great to say that everyone is friendly and goes above and beyond what good customer service means, but I must say that for the short time I spent with them, it was something that, to be honest, didn't matter to me, but it is a good point to keep in mind for your stay there.
Restaurant service was good and good food, but I should say drinks were not good (mine taste more like water) and expensive...
I must also say that although we didn't need to use valet parking during our stay, the staff are very friendly, which is a good point because they're the ones who welcome everyone.
On the other hand, I have two important points if you're considering staying at Margaritaville Jacksonville:
Parking is a bit difficult given the circumstances of limited parking available. The only available parking offered by the hotel is through valet parking, which has a cost but isn't expensive. However, if you're staying for several days, it's a point to consider. The free parking spaces are scarce, and you literally have to stand guard to get one, so we decided not to move the car and walk or rent bikes so we wouldn't lose a good free space we could get. Alternate parking requires a fee or, for sure, is a secure ticket (anf I saw many cars with tickets).
There's not much to say about the service at the check-in desk... they're not rude, but they're not friendly either... to the point and bye. Although I must say that only one of them was a little more friendly (but sadly, I don't remember the name), It would be great to say that everyone is friendly and goes above and beyond what good customer service means, but I must say that for the short time I spent with them, it was something that, to be honest, didn't matter to me, but it is a good point to keep in mind for your stay there.
Restaurant service was good and good food, but I should say drinks were not good (mine taste more like water) and expensive...
Came down for the day to visit the Landshark Bar and Grill! The whole experience was phenomenal! Luke, Gretchen, and Trey at the bar downstairs took great care of us — it was like being on a vacation! Really enjoyed our time here and will return soon! BTW, the nachos were amazing!!!!
What a great stay! View was perfect. Front desk was friendly, atmosphere so relaxing and themed. Cafe and restaurant available.
Room was large and spacious. Temperature controls available. Hair dryer and Bath robe available. Hallways were quiet. Mini fridge and coffee maker. Only coffee available no tea.
Parking was pricey. Really no street parking - even though they mention it. So be prepared to pay daily valet prices. Walking distance to other restaurants and beach stores. Right near the pier. Volley ball down at the beach.
The restaurant down a block north Refinery is excellent dining.
Room was large and spacious. Temperature controls available. Hair dryer and Bath robe available. Hallways were quiet. Mini fridge and coffee maker. Only coffee available no tea.
Parking was pricey. Really no street parking - even though they mention it. So be prepared to pay daily valet prices. Walking distance to other restaurants and beach stores. Right near the pier. Volley ball down at the beach.
The restaurant down a block north Refinery is excellent dining.
This hotel is absolutely stunning! I love the beachy vibe and the room was beautiful. I would totally stay here for a weekend getaway. The pool is a bit small, but it’s okay because the hotel is oceanfront, so you can walk to the beach in just a minute.
You can relax and enjoy a cup of coffee at the lobby or have a beer at the restaurant. I highly recommend it to anyone looking for a fun and relaxing stay.
You can relax and enjoy a cup of coffee at the lobby or have a beer at the restaurant. I highly recommend it to anyone looking for a fun and relaxing stay.
I got a great price on an ocean view room with two queen beds. I tried getting a balcony but it was sold out, I’m glad how it turned out though cause the room had all the “walk out” space I would have wanted anyway. The shower had the overhead and a handheld spray and the pressure was pretty good for a hotel. Pool was clean and attached restaurants were tasty. I stayed at One Ocean in May of last year and I’ll say I enjoyed this hotel more. Great view of the sunrise too.
Restaurants I tried during my stay (and all were great, honestly) included Landshark Bar and Grill, Joe Merchant’s Coffee and Provisions, V Pizza, Sago Coffee, Lukumades, and Grom.
Restaurants I tried during my stay (and all were great, honestly) included Landshark Bar and Grill, Joe Merchant’s Coffee and Provisions, V Pizza, Sago Coffee, Lukumades, and Grom.
I travel about 90% of the time for work, so I am in hotels nearly every week, and I'm rather particular about my accommodations. Had it not been for the incredible staff - from the valet to the front desk to maintenance - I probably wouldn't consider coming back.
I had some issues with my room that required maintenance. The maintenance man was a real gem! He did what he could to not disrupt my time in the room and managed to fix one of the two immediate issues I had with the room. (One was not fixable while I was staying in the room.)
A couple of things to note:
1) The "Ocean View" rooms have Juliet Balconies which means they aren't big enough to sit in them. Additionally, the view is inhibited on either side by the U-shape of the building. (see photo) If you want a full ocean view, get an "Ocean Front" room.
2) If you like strong water pressure when you shower, you will be very disappointed. No doubt, this is due to the water restrictors in the shower head and is an effort to minimize water usage.
3) The beds are EXTRA firm. I don't mind a firm mattress, but the bed was far too firm for me to have a good night's rest and caused hip and lower back stiffness.
4) If you need a microwave in your room, they will be happy to supply one...for a fee of $20/day.
I'm in the area once a month for meetings, but I'll most likely choose another place on the beach.
I had some issues with my room that required maintenance. The maintenance man was a real gem! He did what he could to not disrupt my time in the room and managed to fix one of the two immediate issues I had with the room. (One was not fixable while I was staying in the room.)
A couple of things to note:
1) The "Ocean View" rooms have Juliet Balconies which means they aren't big enough to sit in them. Additionally, the view is inhibited on either side by the U-shape of the building. (see photo) If you want a full ocean view, get an "Ocean Front" room.
2) If you like strong water pressure when you shower, you will be very disappointed. No doubt, this is due to the water restrictors in the shower head and is an effort to minimize water usage.
3) The beds are EXTRA firm. I don't mind a firm mattress, but the bed was far too firm for me to have a good night's rest and caused hip and lower back stiffness.
4) If you need a microwave in your room, they will be happy to supply one...for a fee of $20/day.
I'm in the area once a month for meetings, but I'll most likely choose another place on the beach.
Gwen at the front desk is absolutely amazing! She and the rest of the front desk staff are a big reason why we keep coming back. The staff is always friendly, the rooms are very clean and well decorated. The ocean front balcony views are perfect! We highly recommend.
Great hotel in a great location. Check-in was smooth and effortless. The room was clean, and the bed was comfortable. The room could use an upgrade...there's no bathroom door, nowhere to hang towels, etc.
Restaurants are within walking distance.
Valet parking is ridiculous, but it is what it is. All in all I would recommend this hotel.
Restaurants are within walking distance.
Valet parking is ridiculous, but it is what it is. All in all I would recommend this hotel.
This hotel was absolutely magnificent. We had a couple day trip planned here and unfortunately as we arrived received major car trouble which left us stranded here. If we had to be stranded anywhere this was definitely one of the best places to. As you can imagine we were extremely stressed out, but Renata ( probably butchered her name sorry !) was absolutely amazing. What was supposed to be a 2 night stay ended up being 5-6 nights, but she was so gracious and could see the stress on my husbands face unsure of what the truck would end up costing and being stranded all weekend as the shop was closed. She worked with us feeling for our situation. Some people wouldn’t care, so it’s nice to know there are still nice people in the world. She was very attentive to every guest when we first arrived and all through our stay, she was always very sweet and pleasant. The hotel is beautiful we had an ocean view and it was just astonishing to look at. It is located in a great area where restaurants and bars are just walking distance which worked out perfectly for us, as well as a bar upstairs and downstairs with a restaurant as well. The food was amazing we ate there a couple of times for breakfast and dinner also desert. They have plenty of great beers to choose from friendly service all around. Just such an amazing group of people. Jacksonville was a longer than planned getaway, but it was a great time thanks to everyone at margaritaville. Very clean, rooms were very big, elevators easily accessible. Highly recommend staying here!
Four Points by Sheraton Jacksonville Beachfront
- Outdoor swimming pool
- Free Parking
- Fitness centre
- 250
- 2 Person
- Street North, Jacksonville Beach
- 9.0
Four Points by Sheraton Jacksonville Beachfront takes a slightly different approach to balconies, making them a standard feature of their suites while implying availability for some standard rooms as well.
The hotel’s official website explicitly mentions “private oceanfront balcony” in room descriptions, particularly highlighting the “stunning views of the sparkling coastline.” Visit Jacksonville’s description notes that the hotel offers “80 spacious two-room suites, each with a private balcony offering breathtaking views of the white sandy beaches.”
This focus on suite balconies is consistent across booking platforms, with Trivago, Booking.com, Expedia, and Hotels.com all mentioning “Oceanfront Suites with Balconies” and “Private Balcony overlooking the ocean” in their listings.
Guest reviews confirm the appeal of these spaces, with comments on Marriott’s website including praise like “great view with a big balcony” and appreciation for “the balcony overlooking the beach.” If you’re planning to book a suite anyway, Four Points offers a reliable balcony experience with ocean views that won’t disappoint.
Terrible food service, worst I have ever experienced staying in a hotel. We saw the QR code in the elevator for ordering food online and picking it up downstairs which sounded great. We placed the order and then went down after about 40 minutes. We were then told that they didn't see it pop up in their system which is fine we totally understand that happens. We got back up to the room 10 minutes later and they called us to let us know they no longer offered the sandwich that I ordered, again no problem I changed to a different sandwich they had on the menu. We then waited almost another hour for them to call us again to let us know our order was ready for pick up. We noticed the ice cream was missing so we called back down and they said they were going to bring up the ice cream. By the time they got up there we noticed that they also missed the caesar dressing and it was just a dry salad. We asked the man if they even had caesar dressing or if there were any alternatives so he called down and found out they were entirely out of caesar. So we got a substitute and also noticed that my pulled pork "sandwich" was just the components of the sandwich and was missing the buns entirely. So I went BACK downstairs to get a bun from the kitchen but I guess they were now out of buns and I got only 3 small slider buns even though there was enough to make 4-5 sliders easily. The food wasn't awful but not great and the service entirely ruined it. I can not and will not ever recommend that anyone stay here for any reason other than the location. For the price it is absolutely not worth it for how outdated the rooms feel even though the lobby is obviously renovated they completely skipped updating the rooms. Please avoid.
Great location! Nice Clean Atmosphere! Nice Clean Rooms! Great Views of the Atlantic Ocean and views of Jax Beach area! Walking distance to multiple bars and restaurants makes it very convenient for those wanting to enjoy vacation without driving ever to get stuff. They even have an onsite bar and restaurant as well. I will definitely stay at this location again!
I had the Executive Suite with Whirlpool. The suite was fairly large, and the view was amazing. I wished there was a small kitchenette in it. The Whirlpool timer wasn't working well in room 416. I told the front desk upon checkout. So I assume they will fix the issue. The staff was great and super friendly to my little Scotty.
We’ve stayed at this hotel several times and love it. All of the staff are so friendly, the rooms are the perfect size and layout, and we love the views of the beach from our rooms. We especially love Yolanda, who is there to greet us every morning at the breakfast buffet and takes such good care of us.
Was invited here for my birthday and had a wonderful time. Resort was clean room was clean. Pool was nice close to the beach and the food and drinks onsite amazing! Would stay here again for work or a family trip.
Thank you for giving us a problem free/complaint free vacation! 10/10 would recommend. Would stay again. This place also feels very safe. You could walk around late at night or run out to the car with no issues. I truly enjoyed myself.
Thank you for giving us a problem free/complaint free vacation! 10/10 would recommend. Would stay again. This place also feels very safe. You could walk around late at night or run out to the car with no issues. I truly enjoyed myself.
We stay at this hotel whenever we want a beach vacation. All of the rooms are oceanfront with balconies. The rooms are clean and spacious. The front desk staff is friendly and helpful. The restaurant staff is amazing! They are very welcoming and make guests feel at home. The breakfast buffet is very good and the chef also makes delicious omelets. Special thanks to our server, Crystal, who went out of her way to help us celebrate my husband's 84TH birthday. The cake was delicious and so unexpected. It was a very nice surprise!
We booked for one night originally and love the beach front location so much that we decided to stay another night spontaneously. The front desk was super helpful and made it possible to stay another night in the same room, even though the hotel was almost fully booked. The room was spacious and had a little kitchenette. We especially loved the balcony facing the ocean.
I'm writing this because I saw some really negative reviews, but our experience was quite positive. The front desk staff was friendly and helpful. The room (5th floor) was clean with a fabulous view. And a lot of the reviews say the rooms need to be updated, but ours seemed updated--new tile, new doors, new drapes. The only reason that I didn't give the room 5 stars is that the upholstered furniture is a bit worn. But I would stay here again and recommend it to friends.
Terrible customer service and experience. I booked a room 3 months in advance for the Wednesday and Thursday night of the Players. I fly halfway across the country, land in Jacksonville and go to check in on the Marriott app. When I go to check in it shows my reservation as canceled. The front desk says they called and were overbooked and since they could not get the address on my card to make a deposit they cancelled my reservation. I never received a call, email or voicemail. All of this the day of my arrival. They did absolutely nothing and were zero help. I have stayed here a couple times before, don’t waste your money. I’m also a gold bonvoy member which isn’t much but Marriott has lost a customer forever.
Personally, I’m very particular about rooms I have to feel safe, comfortable and most importantly the rooms have to be clean with a nice view. This room was everything!!! The only thing I saw was a small brownish stain on one of the towels but it wasn’t really a problem because everything else was awesome!!! My husband fell in love with it which made it even better. The guys at the front desk were nicely dressed and groomed which made it look more professional and inviting. I’m definitely coming back!
From the moment we arrived and were checked in by Matthew on the front desk, we knew we had made a great decision to choose this hotel! Matthew greeted us warmly and answered our questions with a smile. After unpacking, we went down to the bar for happy hour and were met by Pia who is awesome. The following night Heather was in the bar and she was amazing too. The theme here is most definitely good customer service! The room was quiet and clean and comfortable. We love the living area with the fridge and couch, especially since there is a door to close off the bedroom, just in case there is any sound coming from the hallway - all hotels should do this. We were not disturbed at all by any people - it was peaceful and easy to sleep each night. The beds are comfortable and the bed linens are some of the softest we have experienced, even in much more expensive hotels. Unfortunately, there was some work being done on the roof, so we couldn't sit by the pool, but the front desk person did offer beach towels, so they made their best effort to make up for it. The balcony in the room is great for sitting out on and people-watching and the ocean view is wonderful. Breakfast offerings were good - the first morning we ate earlier and it was not busy, the second morning was a little more chaotic with a large group taking up a lot of space, but the server worked hard to ensure we still had a good experience. We can be quite picky with hotels, but what sets a good one apart is always the customer service, the welcome and that sense that you are a valued guest - we certainly felt that here. We have recently switched from another hotel chain's loyalty program since their customer service was always disappointing, but we are firmly in camp Marriott/Sheraton now and look forward to many more stays!
Great location on Jax Beach, you can just walk out onto the very clean beach. Wonderful, friendly staff at front desk and bar. Very clean , room and throughout hotel. Beds and pillows are very clean and comfortable. Walkable to various restaurants and pubs and coffee shops, too.
Despite the fact we were here during some bad weather, we had a great stay in Jacksonville because this hotel was so nice! Highly Recommend this place!
Despite the fact we were here during some bad weather, we had a great stay in Jacksonville because this hotel was so nice! Highly Recommend this place!
Loved it!! All the rooms have little living rooms with balconies and it was clean. The staff was so friendly. The food and drinks were very good also. Very close to food and bars and the beach. Had a great time!! Can't wait to go back!
Hampton Inn Jacksonville Hotels With Balcony
- Outdoor swimming pool
- Pet Friendly
- Fitness centre
- 261
- 3 Person
- St N, Jacksonville Beach, FL
- 9.2
Hampton Inn Jacksonville Beach/Oceanfront takes fourth place in our ranking, offering balconies primarily for select ocean-view rooms rather than as a standard feature across all accommodations.
Unlike our top three contenders, Hampton Inn doesn’t prominently feature balconies in its marketing materials. The hotel’s website focuses more on its beachfront location, complimentary breakfast, and standard Hampton Inn amenities, with balconies taking a backseat in the amenity hierarchy.
Information about balcony availability varies across booking platforms. Hotels.com explicitly lists “Room, 1 King Bed, Non Smoking, Balcony (Oceanfront View),” suggesting that while some rooms—primarily those with ocean views—do offer balconies, it’s not a universal feature.
Customer reviews tend to focus on the hotel’s excellent location, easy beach access, and complimentary breakfast rather than balcony experiences. This suggests that while balconies exist, they’re not the standout feature that defines the Hampton Inn experience.
If you’re set on staying at Hampton Inn, be sure to specifically request a room with a balcony when booking, as availability appears limited to certain ocean-view rooms.
A bus group of us from Virginia had the wonderful opportunity to stay at this excellent hotel in October. The staff was extremely pleasant and hospitable to us! The dinner and breakfasts were delicious! We were there for three nights and would like to return again! Thanks for making our stay a most enjoyable one! The beach view is lovely.
I paid over $400 for an ocean view room. When we got into the room it smelled so bad if mildew and mold. We ended up sleeping with the balcony door open. There was paint chipping off of things, dirty walls and it looked like a kindergardener painted the trim around the mirror. For the price I was really expecting more from the rooms. The front desk gentlemen were nice but it's not a place I would recommend or come back to. Also, they charged $20.37 for parking in there own parking lot. When I checked in the gentleman at the front did not tell me that I had to call you ask what the charge is. The person that answered the phone was rude about it telling me there are signs saying that. As a business owner the people checking me in should have let me know that. That's common courtesy maybe I can't read maybe I didn't see the sign. I don't mind paying for parking but to have to pay over $400 for a room and then 20 some dollars in parking is crazy work and also not being told up front.
We recently stayed at the Hampton prior to our cruise. The staff was great and very welcoming. We enjoyed our afternoon by the gorgeous pool and our evening at the outdoor bar. Carlo the bartender was amazing. He was super friendly, attentive, and made the evening fun. The rooms were slightly outdated but were clean. Will definitely stay again when in the area.
Employees were very helpful. Breakfast was above expectations. Beds are so comfy! The pool is lovely and they always had clean towels available. Coffee is free and available at all times. The beach is beautiful and dog friendly. It was so peaceful and watching the dogs run and play was an unexpected bonus.
The thing I didn’t like was that the rooms offer little peace and quiet. I could hear every hallway conversation with the door closed and the AC going. I could hear the washers/dryers across the hall running at all hours. The pool is open until 10 pm, and they have loud music until then. I’m assuming the music is loud so it can be heard over the waterfall. Be sure you want to overlook the pool before you book for that reason.
The hot tub was not hot.
The thing I didn’t like was that the rooms offer little peace and quiet. I could hear every hallway conversation with the door closed and the AC going. I could hear the washers/dryers across the hall running at all hours. The pool is open until 10 pm, and they have loud music until then. I’m assuming the music is loud so it can be heard over the waterfall. Be sure you want to overlook the pool before you book for that reason.
The hot tub was not hot.
There are definitely good and bad parts to my visit. We were allowed to check in early, which I really appreciated and Steve at the front desk was extremely helpful. The rooms seem old and not updated and you would think for the amount of money that you charge you would have upgraded amenities. The pool is fabulous. The employees that worked around the pool and in the breakfast area were great when I woke up Sunday morning, there was a huge roach in the middle of the floor. The sheets had dark stains on them that I didn’t see prior to me laying in them because they were on the other side of the bed Changer did not work, and there was rust in the tub?? I did notice that there were signs in the elevator that you guys were up updating.. but come on!!! Do better !! I’ve been staying at your hotel since I was a young child and I love it there. I just want to get my moneys worth. I will be back ….but please renovate already!! It’s TIME !!
Let me preface by saying, had it just been me and my spouse, this would have been 5 stars across the board. AND none of this will stop us from going back- maybe just try a different room. In fact, my oldest wants to celebrate their next birthday here as we just did for the littlest one.
The hotel is older so I definitely didn't expect this place to be as nice and updated as it was! The scent coming in to the lobby was lovely and not overbearing- unsure what it was or why they were using it but it was pleasant.
The included breakfast was delicious and the tiki bar on the beach has amazing food and drinks (coconut margarita 😘 and I don't like coconut).
The staff across the board was incredible, so helpful and kind to even our kiddos. They have an easy, great towel policy and offer purchases of inner tubes for the pool which was great for our 6-year old.
The pool with the waterfall was so fun for the kiddos and it was nice having such a large shallow end so we could keep them a little more contained. You can chase the shade all day and never really worry about getting burned up because of the waterfall design. The hot tub did not seem to be working while we there but that didn't impact us at all.
The view from the room was beautiful! We were overlooking the pool and had a wonderful breeze off the ocean.
The room has been beautifully renovated for a beachfront hotel - beds were comfortable and there was NO strange smell as some reviews had mentioned. However, there was no fan or air vent in the bathroom so when the air went off in the room, the humidity got really bad, not allowing for bathing suits to dry overnight.
In addition, the AC temperature wasn't controlled from the unit in the room (maybe it should have been but we didn't report it) so there was no adjusting the temperature or how often the AC kicked on. The AC coming on was loud and made a different noise every time it turned on which woke up the room in the middle of night. Because the humidity got so bad, the room would get warm pretty quickly, also waking up all of us.
The TV in the room offered the ability to connect to all of the streaming apps and stated it would log out automatically at checkout- we did not test this.
The pool has a 10pm "curfew" and it was definitely enforced (to be clear, with the sliding door closed, it's very quiet considering we were on the pool side). The hotel is off of 1st Street in Jacksonville Beach so there was plenty of people watching from the balcony and the nightlife is fun! Walking distance to great bars and restaurants - some places family friendly, I would think most are not in that area but it's been a long time since I've partied at the beaches so I can't say that with 100% certainty.
The hotel was busy with lots of big family groups, some with kids, some without. We met a lovely couple that brings their grandkids every year and said they absolutely love it. We reserved last minute and there were still a handful of rooms available.
All this to say, the issues we had were minor and would not stop us from going back- maybe try a different room next time but all in, this was worth the money we spent in the busy season to give our little family a break from reality for a few days.
The hotel is older so I definitely didn't expect this place to be as nice and updated as it was! The scent coming in to the lobby was lovely and not overbearing- unsure what it was or why they were using it but it was pleasant.
The included breakfast was delicious and the tiki bar on the beach has amazing food and drinks (coconut margarita 😘 and I don't like coconut).
The staff across the board was incredible, so helpful and kind to even our kiddos. They have an easy, great towel policy and offer purchases of inner tubes for the pool which was great for our 6-year old.
The pool with the waterfall was so fun for the kiddos and it was nice having such a large shallow end so we could keep them a little more contained. You can chase the shade all day and never really worry about getting burned up because of the waterfall design. The hot tub did not seem to be working while we there but that didn't impact us at all.
The view from the room was beautiful! We were overlooking the pool and had a wonderful breeze off the ocean.
The room has been beautifully renovated for a beachfront hotel - beds were comfortable and there was NO strange smell as some reviews had mentioned. However, there was no fan or air vent in the bathroom so when the air went off in the room, the humidity got really bad, not allowing for bathing suits to dry overnight.
In addition, the AC temperature wasn't controlled from the unit in the room (maybe it should have been but we didn't report it) so there was no adjusting the temperature or how often the AC kicked on. The AC coming on was loud and made a different noise every time it turned on which woke up the room in the middle of night. Because the humidity got so bad, the room would get warm pretty quickly, also waking up all of us.
The TV in the room offered the ability to connect to all of the streaming apps and stated it would log out automatically at checkout- we did not test this.
The pool has a 10pm "curfew" and it was definitely enforced (to be clear, with the sliding door closed, it's very quiet considering we were on the pool side). The hotel is off of 1st Street in Jacksonville Beach so there was plenty of people watching from the balcony and the nightlife is fun! Walking distance to great bars and restaurants - some places family friendly, I would think most are not in that area but it's been a long time since I've partied at the beaches so I can't say that with 100% certainty.
The hotel was busy with lots of big family groups, some with kids, some without. We met a lovely couple that brings their grandkids every year and said they absolutely love it. We reserved last minute and there were still a handful of rooms available.
All this to say, the issues we had were minor and would not stop us from going back- maybe try a different room next time but all in, this was worth the money we spent in the busy season to give our little family a break from reality for a few days.
It’s okay…for a Hampton Inn by Hilton I definitely expected a bit more. Prior reviews talk about the smell of urine in the rooms and it’s 100% true. Don’t let them fool you by saying how clean the room is. Upon arrival Wednesday night, we were informed that the TV doesn’t work and we would get upgraded parking. Well upgraded parking is nice if there are spaces available. We were told the TV would be fixed Thursday morning, no one had shown up to fix it. Additionally, as we walked into the room, it smelled so musty and like straight up urine and dog, especially in the closet. The staff cleaning the hallways and rooms were extremely friendly, especially the lady out by the pool! If you’re going to accept animals, please have proper cleaning protocols so that it doesn’t affect other guests OR don’t take animals.
ADDITIONAL INFO: 7/20/25: today was our last day at the hotel. Last night we confirmed that we have a 1pm late check out. Upon arriving at our room at 11:45 we found that our keys were shut off. I went down to the main desk and spoke to Casey and I was appalled that he works here with his condescending terrible customer service. It was shared with us that around here people are relaxed and we just need to go with the flow…TOTALLY APPALLED. Changing my rating to 1 star
ADDITIONAL INFO: 7/20/25: today was our last day at the hotel. Last night we confirmed that we have a 1pm late check out. Upon arriving at our room at 11:45 we found that our keys were shut off. I went down to the main desk and spoke to Casey and I was appalled that he works here with his condescending terrible customer service. It was shared with us that around here people are relaxed and we just need to go with the flow…TOTALLY APPALLED. Changing my rating to 1 star
Honestly this is probably the only hotel I will stay at in Jacksonville, and here is why: number one, the location is crazy (crazy good.) We got upgraded to a room with a beachfront balcony and it had an amazing view of the ocean. Number two, the pool was very unique and clean (loved the waterfall.) Lastly, the staff here were awesome! They took care of us and provided us with everything we needed. The rooms were clean, but nothing fancy. Definitely recommend this Hilton property, will be coming back 🙂
While not an upscale location, we've stayed here a couple of times and the staff is awesome. The rooms are just fine and very clean. The included breakfast and amazing pool are just what's needed when traveling with kids. The beach is steps from the back door and the restaurant and bar is pretty good. Too. Easy and reasonable to rent chairs and umbrellas on the sand.
No complaints!
No complaints!
Beautiful hotel with large room and comfortable beds. Many amenities. Pool and hot tub were a nice plus after a long day of traveling. The balcony from our room looked over the ocean and beach, which were wonderful to catch the sunrise. There is a business center and gym to keep you in shape. Dog friendly and wheelchair accessible. Included breakfast was terrific.
Fantastic experience at Hampton Inn. Check in was great. Lots of parking considering how close to the beach it was. Our room was a little dated but we were barely in it so it made no difference. It was clean, comfortable and had a beautiful view. Perfectly located away from the busy part of Jacksonville Beach. You literally could just stay at hotel. Breakfast was great. We ordered 2 lunches and dinner at the restaurant. Food was delicious, the Mahi Mahi Tacos were divine. Bar staff were engaging, attentive and helpful. Drinks were perfect for the ocean view. We went with our children, they loved the pool and going to the beach. Definitely going back.
We loved our stay. I have nothing bad to say. Everyone was nice & kind, we felt safe. The location was perfect. If you want to, you could walk or drive somewhere, but if not the hotel has everything you need.
When we entered the room it looked like the cleaning person left before it was finished. Some drawers were open, the couch wasn't fully set up, there was some chair thing in the shower (maybe something for handicapped people), and we saw some weird red thing in the carpet. Not sure what it was, hopefully nothing gross. However, the rest of our stay was good. The room is a pretty good fit for our family, the breakfast was satisfying, and the location is wonderful. The pool is really cool because it has a waterfall.
Such a great staff and the views are amazing. The management team is incredibly kind and present. Would definitely stay here again! Perfect distance to the water and peaceful✨
Beautiful view from our balcony, as well as from the breakfast eating area where we enjoyed our free breakfast each morning. Boardwalk directly to the beach where we spent the mornings looking for seashells. Has both a pool and a hot tub outside that were enjoyable even in February. We really enjoyed our stay here!
We were here recently, and this was a fantastic hotel. Everything was clean and comfortable. The free breakfast was really good. The onsite bar and grill was nice. The walkout to the beach is amazing.
The pool looked incredible and inviting, but the water was way too cold to swim in. The hot tub looked great, but the water was way too hot, and the chemicals weren't done right, so I got a hot tub rash.
If were in the area again, I would definitely stay here again.
The pool looked incredible and inviting, but the water was way too cold to swim in. The hot tub looked great, but the water was way too hot, and the chemicals weren't done right, so I got a hot tub rash.
If were in the area again, I would definitely stay here again.
Beautiful pool and the hot tub is set at a true hot tub temperature! The pool is truly heated also. I was very pleased with everything here. I get so aggravated with picking a hotel based on the amenities only to find their (heated pool) is actually freezing and only young children dare to get in or the hot tub is luke warm or out of order ! I set the filters for a reason! I don’t understand stating that they have a heated pool and charging more just to keep the temperature so low that it might as well not exist out of season! The rooms here are clean and all of the staff were extremely friendly and helpful! The food in the restaurant was okay, if you just want to grab a bite without leaving the hotel it is not bad , but I also wouldn’t want to eat it more than once or twice. The view was gorgeous and the access to the beach was amazing! For the price of this hotel you will be pleased ! I would definitely book here again!
Location, location, location!! Ocean front balcony room has a beautiful view! We opened the sliding door and listened to the ocean waves most of the time we were in the room. There’s also a very lively beachfront bar that had a DJ and live music. Front desk agent was very rude Saturday midday, but I’m not there to make friends so no biggie! 3rd floor had a sewer smell the entire weekend, but thank goodness we couldn’t smell it while in our room. Overall, we had a great mini-vacay and I would def go back, but only if it was less expensive than other places nearby.
FAQ
Which Jacksonville hotel guarantees a balcony with every room?
Margaritaville Jacksonville Beach is the only hotel in our analysis that explicitly states all rooms and suites come with private balconies featuring water views. This makes it the safest choice for travelers who consider a balcony non-negotiable.
Are oceanfront balconies available at all Jacksonville beach hotels?
Not all Jacksonville beach hotels offer oceanfront balconies. While Margaritaville, The Lodge and Club, and Four Points by Sheraton prominently feature oceanfront balconies, Hampton Inn offers them only in select rooms. Always check specific room descriptions when booking.
What's the best season to enjoy a hotel balcony in Jacksonville?
Spring (March-May) and fall (September-November) offer the most pleasant temperatures for balcony enjoyment in Jacksonville, typically ranging from 70-85°F with lower humidity. Summer can be hot and humid with afternoon thunderstorms, while winter mornings might be too cool for comfortable balcony use.