San Antonio Riverwalk Hotels With Balcony
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Dreaming of a San Antonio getaway with a view? Explore the best San Antonio Riverwalk hotels with balconies and soak in the stunning scenery right from your room. Imagine sipping your morning coffee or enjoying a romantic sunset, all while overlooking the iconic Riverwalk. But if you are interested in similar experience in other cities, check out these amazing Houston Hotels with Balcony for an equally enchanting stay. Find your perfect Riverwalk escape today!
Best San Antonio Riverwalk Hotels With Balcony
Mokara Hotel & Spa San Antonio: Luxury Near Alamo
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 534
- 2 Person
- Crockett Street
- 9.6
- Hot Tub
Room: Premier Room, 1 King Bed, Balcony, River View, 9.7/10 Exceptional, 450 sq ft
Mokara Hotel & Spa in San Antonio offers a luxurious escape near the Alamo, boasting a prime location close to the Briscoe Western Art Museum and La Villita. This sophisticated retreat features a rooftop terrace providing panoramic city views. Guests can indulge in rejuvenating spa treatments, savor culinary delights at two onsite restaurants, and partake in yoga classes at the 24-hour gym. The property also includes an outdoor pool with sun loungers and umbrellas. The 99 spacious rooms offer premium bedding, LCD TVs, deep soaking tubs, and designer toiletries. Reviews highlight the attentive staff, pristine rooms, and the hotel’s ideal setting for exploring San Antonio’s cultural attractions.
This hotel is exquisite. The lobby is nicely appointed with some interesting architectural elements. The rooms had high ceilings and were voluminous. The service was top-notch. Everyone greeted me and were outwardly pleasant and professional. The bellmen were eager to help and give directions to places, the front desk made recommendations, and the housekeeping service were very professional. In fact, I had an issue with my iron. When housekeeping brought me a new iron, she mentioned it may still be warm, which indicated to me that she tested it to ensure I would not be brought a faulty replacement - thoughtful and professional. The location opens up to Crockett, which gives access to downtown. There is an elevator down to the river, which is convenient. The hotel makes extensive use of keycard tech, which made me feel safe. It was also very quiet in the evening despite the chaos down on the river level. If I return to SA, I will be staying here again.
This is a beautiful hotel with excellent service that goes above and beyond on every level. We were treated like royalty and being right on the Riverwalk creates a very relaxing atmosphere. Make sure you get a room that overlooks the river.
I’ve stayed at a few fine hotels and resorts and when I say this stay was absolutely superior I’m not exaggerating. The spa was soothing and exactly what I was hoping it would be. All the staff were absolutely lovely and accommodating, everyone I spoke to that was staff knew it was my birthday and wished me well. I cannot speak highly enough of this property and everyone who works there to help run the facilities flawlessly.
My boyfriend and I decided on a couples spa day to celebrate the new year and a friend recommended this one. It was my first massage ever, and my massage therapist, Jesse made it absolutely perfect. We didn't get to enjoy all the other amenities as we had a packed schedule, but it is truly a great spot with a lot of really sweet staff who obviously care about the clientele. Thanks for a great first spa!
The hotel, staff, and location is amazing. The spa service is a nice touch. My only complaint, the top floor outside the elevator and in the tiny cafe had a horrible stench.The room was spacious and well organized. They have thought of a fir bit of little touches like fruit in the room which makes for a positive difference. The bed is VERY comfortable.The breakfast credit in my opinion is not worth it because the food is not fresh. It’s like an upscale Denny’s quality food experience with pleasant service. The lunch and dinner at their restaurant is good.
Holiday Inn San Antonio-Riverwalk: Comfort and Convenience
- Outdoor swimming pool
- Parking available
- Fitness centre
- 179
- 2 Person
- St. Mary's Street
- 8.4
- Hot Tub
Room: Suite, 1 Bedroom, Balcony, Free WiFi, 355 sq ft
Holiday Inn San Antonio-Riverwalk offers a smoke-free environment and an array of amenities, including an outdoor pool, a restaurant, and a fitness center. Each apartment-style accommodation features premium bedding, free WiFi, and satellite TV channels. Guests can enjoy room service, complimentary newspapers, and easy access to downtown attractions. This hotel provides a comfortable and convenient stay for visitors exploring San Antonio.
Could easily get a four star if the room insulated very well that i don’t hear people next door talking. Other than that, not a bad place to stay. If the price is good, go for it! otherwise I don’t know man.
The staff has been incredible with accommodating us for our business stay. The front desk agents are the absolute best with answering all my questions and giving wonderful advice. I love the convenience access to the riverwalk is a huge plus.
Stayed here for business. The room was clean and quiet. Direct access to the riverwalk was nice. The hotel restaurant has a breakfast buffet and a breakfast menu. There is a parking garage on site, but it costs $39 self park, $49 valet. Very good experience.
This is a good value hotel. The fixtures and decor are dated. But the room was very clean and the bed was comfortable. There was a free hot breakfast For the price, it's better than average. Upon check-in they required a $696 deposit on my credit card, for a confirmed room reservation of $196. They never mentioned that fee when I made my reservations. And when I checked in, the lady at the front desk was clueless about the deposit fee. She couldn't tell me what it was for, or when it would be refunded. She couldn't even confirm the quoted amount for my room stay. She also was not familiar with the downtown area and could not answer any questions about what was within walking distance. The lady who was working the breakfast station in the morning was very polite and cleaned tables very rapidly.
Oh where do I start. First room we had chair smelled bad like pee and lifted the cushion to find well I attached the picture below, bed was broken and when we moved it to investigate if we could make it work a cockroach came scurrying out…needless to say we left that room ASAP. Went to the front desk immediately. I wanted to leave but my husband didn’t and just asked for a new room. We told the front desk what was going on and she was so apologetic and kind and assured us they would take care of it. She made us feel like it was for sure an isolated incident which made me feel like this new room would be better. We got up to our new room and I am happy to report after moving pretty much everything and looking under everything we haven’t found any bugs…but what we did find was a broken toilet (works but takes forever to stop running like 15 mins and then leaks/runs the whole time), balcony slider takes some muscle to open and I mean you have to put your hips into it to open and it doesn’t lock which we don’t like, room was not clean to the point I cleaned the headboard (pictures of rag I used attached), hair left on the outlet plug of the bathroom along with hair on the toilet. After I basically cleaned the hotel room we went to sleep. I was not comfortable using the in room coffee maker because based on the cleanliness of the room I’m sure that thing has never been cleaned I decided to go down to the lobby to get coffee only to find out they charge you for the coffee. I will say the view from the balcony is beautiful and the bed was comfortable but I definitely wouldn’t stay at this hotel again. I feel like they are trying to be a high end hotel but lack the ability to do so.
Hampton Inn & Suites San Antonio Riverwalk: Convenience by Market Square
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 135
- 4 Person
- 118 Soledad Street
- 8.4
- Pet friendly
Room: Room, 2 Queen Beds, Balcony, River View, 9/10 Excellent, 312 sq ft
Conveniently located near the San Antonio River and Majestic Theater, Hampton Inn & Suites offers a complimentary to-go breakfast and a gym. The smoke-free premises feature free WiFi and amenities like express check-out and valet parking. Guests praise the breakfast, helpful staff, and clean rooms. The property’s 122 rooms offer laptop-friendly workspaces, free WiFi, and designer toiletries, ensuring a pleasant stay for business or leisure travelers.
Canopy By Hilton San Antonio Riverwalk: Urban Comfort
- Pet friendly
- Free Parking
- Fitness centre
- 259
- 2 Person
- Saint Marys St.
- 9.4
Canopy by Hilton San Antonio Riverwalk, close to the San Antonio River and Convention Center, provides a terrace, a 24-hour gym, and a business center. Guests can enjoy perks like cooked-to-order breakfast, bike rentals, and free WiFi. The hotel’s 195 rooms feature premium bedding, laptop-friendly workspaces, and comfortable amenities. Reviews highlight the hotel’s helpful staff and clean, comfortable rooms, making it an excellent choice for travelers seeking urban comfort.
The staff is friendly, professional and prompt. Everything I requested was taken care of quickly and courteously. The room is extremely comfortable as well as the mattress and pillows. 2 nights of great rest and no discomfort. I recommend this hotel. Great location at a great rate!
Here's a tour of Room 1510 at the Canopy by Hilton in San Antonio! This is a double queen bed room that accommodates up to four guests. The amenities include a Nespresso coffee machine, a chilled drawer, streaming services, complimentary access to Canopy bikes, and more! We loved the hotel's proximity to the Riverwalk. Although this room isn't advertised as having a Riverwalk view, we were still able to catch a glimpse, as shown in the video. The beds were comfortable, and the shower was spacious. The staff provided excellent service. We were greeted with complimentary beverages at check-in. There's a bar and restaurant on-site. The only downside for us was the absence of a pool. Overall, we rate this hotel a 9 out of 10. One drawback is the parking fee of $65 per night, but that’s typical for downtown San Antonio. Tip: park at the Houston Street garage for $10 per night.
The Canopy by Hilton has a gorgeous location—absolutely breathtaking and so much fun! The hotel itself is amazing, with modern rooms that offer a comfortable stay. However, there were a few issues with cleanliness. The water glasses in the room were dirty, and unfortunately, the sheets had black stains on them when held up to the light. The top and bottom sheets were fine, but the one in the middle definitely needed attention. Despite these issues, the overall experience was still great due to the stunning location and the overall vibe of the hotel.
We stayed at the Canopy this past weekend and it was such a great stay! The room was very clean and comfortable. Everyone was so kind and the service was top tier! We loved that it was right on the river walk! We had an easy walk to everything!The restaurant Domingo was also very good! I would definitely recommend staying there!
This is by far my favorite place to stay in San Antonio. One of my favorite hotels ever. This last trip for Cattleman’s Convention was excellent. Jessica at the front desk was outstanding and the customer service I received is better and better every time I’ve been. Clean, contemporary rooms, phenomenal service. I will absolutely choose this hotel every time I come to town. Tokyo Cowboy and The Esquire next door are awesome as well.
Wyndham Garden River Walk Museum Reach: Comfortable Retreat
- Outdoor swimming pool
- Pet Friendly
- Fitness centre
- 144
- 3
- 9th Street
- 9.2
- Hot Tub
This smoke-free aparthotel offers an outdoor pool, a restaurant, and a 24-hour fitness center. Each apartment features a pillowtop bed, premium bedding, and free WiFi. Additional amenities include an MP3 dock, room service, and a coffee/tea maker. The hotel’s 131 air-conditioned accommodations provide a comfortable stay for guests exploring San Antonio’s River Walk and nearby attractions.
Very cool, very quaint, and well maintained spot !lots to see and do in the area as well!
Access bridge to the Pearl and very scenic river walks on both sides of the river. Clean and very well maintained. At the time I went they still had the Christmas lights up and it was beautiful.
Omni La Mansion del Rio: Historic Elegance
- Outdoor swimming pool
- Spa and wellness centre
- Fitness centre
- 241
- 3
- 112 College St
- 9.2
- Parking available
- Pet friendly
Room: Premier Room, 1 King Bed, River View, 9.3/10 Wonderful, Reserve now, pay later, 300 sq ft
Omni La Mansion del Rio, close to Buckhorn Saloon and Museum, presents a poolside bar, onsite spa, and two restaurants. Guests can enjoy various spa treatments and appreciate the spacious rooms. The hotel offers a garden, free area shuttle, and valet parking. All 338 rooms feature premium bedding, laptop-friendly workspaces, and designer toiletries, ensuring a luxurious stay near San Antonio’s historic landmarks.
Nice location, rooms nice, but a little small for 3 of us. Clean, comfortable beds. It was very cold, so we didn't utilize pool. Very close to Alamo & right in the middle of great restaurants & giftshops on the river.
La mansion is the best lodging on the Riverwalk. The rooms are superb. The balconies facing the river walk are perfect for people watching, and relaxing with wine in the evening. Room service is very prompt. The restaurants in the area are perfectly acceptable, it’s a great location, and the Riverwalk is the best part of San Antonio! We will always go back again and again.
5-Star Review for Omni La Mansion del Rio⭐⭐⭐⭐⭐Our stay at Omni La Mansion del Rio was incredible! The room was spacious, clean, and beautifully designed with rustic beams and brick walls that gave it so much character. The bed was super comfortable, and the seating area was perfect for relaxing.The location right on the River Walk couldn’t have been better; everything was just steps away, yet the hotel was quiet and peaceful.If you’re visiting San Antonio, this is the perfect place to stay. We’ll definitely be back!
Had dinner last night at the restaurant in the Omni and the food was excellent. But I need to recognize our waiter, Braham. He was exceptionally good. I don't think we have ever gotten that level of service at any fine dining restaurant. He definitely made our evening a special night. Thank you so very much.
We had a company conference at this downtown location and it was the perfect city, town, hotel. Right on the river walk with perfect distance to bars & restaurants. Great hotel customer service found throughout from the valet outside to the maids to the front desk customer service individuals. So very impressed after having approx 100 of our company employees stay here for 4 days. The conference center was perfect with many side rooms as well for individual meetings. Again I can’t stress enough how good the staff was to our group. Many thanks, we will be back one day!
Home2 Suites by Hilton San Antonio Riverwalk Hotel With Balcony
- Outdoor swimming pool
- Parking available
- Fitness centre
- 169
- 2 Person
- 114 Soledad
- 8.6
- Pet friendly
Room: Room, 1 Queen Bed, Balcony (River View), 490 sq ft
Located near the Alamo, Home2 Suites offers a free to-go breakfast, a terrace, and dry cleaning services. The property includes an outdoor pool, free WiFi, and kitchenettes in select rooms. Guests appreciate the spacious rooms, free WiFi, and proximity to downtown attractions.
The suite exceeded our expectations, offering ample space and a lovely Riverwalk view, within proximity to downtown attractions. The hospitality displayed through our continuous stay is just superb. Both the staff and guests were friendly and courteous. For travelers seeking a hotel near the Riverwalk, dining options, and downtown, this is a great recommendation. We strongly suggest reserving a room at this hotel.💪💯🧡
Here’s an improved version of the review:The location of this property is excellent, and the included breakfast exceeded our expectations—it was a pleasant surprise. However, as a Gold member, I was disappointed to be informed that while our room was ready, we’d need to pay an additional $40 to access it just two hours earlier.We also used the onsite laundry facilities, carefully selecting delicate settings, yet all our clothing shrank significantly—an extremely frustrating issue to deal with in the middle of a trip. When we raised this with reception, we understood there wasn’t much they could do after the fact, but their lack of empathy and unwillingness to update or warn future guests about the laundry settings felt dismissive and unhelpful.While the stay had its positives, the handling of these issues left us feeling undervalued as guests.
This was an amazing property, I travel for work and stay and multiple Home2 Suites around the country.The check in was amazing, the front staff was very friendly and helpful.The check in process was great and the room was amazing, the view of the river walk was beautiful with steps to the river walk.The valet parking staff was very nice and helpful, they had no issues help us out when we kept forgetting things in the car so the staff was able to quickly grab the items and made staying here worth the price.If you’re looking for a safe place with an amazing view then this is definitely the place you would like to stay!!!As a Hilton diamond member, I could personally recommend this property!!!
Hotel is OK, rooms are OK, ours would really need some maintenance but it was clean and spacious. Breakfast was OK, there was a guy helping with plates that was phenomenal, awesome service from him, the rest OK at best, the lobby person did not even look at us, valet was OK. So in summary, good hotel, clean and convenient, is it the best? absolutely not but it delivers at a good price, keep in mind this hotel is on the "not fun" part of the riverwalk, which is good if you come with kids.
I was here for one night for a conference. Good location right on the Riverwalk and within walking distance to lots of attractions, shops, and restaurants. The room was great, very spacious, modern, and comfortable. Loved the pillows. The water pressure in the shower was great. Fast elevators. Breakfast was nice (eggs, breads, waffles, oatmeal with toppings, and fruit). I didn't need anything during my stay, but at check-in Alicia at the front desk was fabulous!
Hilton Palacio del Rio: Riverside Relaxation
- Parking available
- Spa and wellness centre
- Fitness centre
- 179
- 2 Person
- 200 S Alamo St
- 8.8
- Pool
Hilton Palacio del Rio, a smoke-free aparthotel, boasts an outdoor pool, a restaurant, and a 24-hour fitness center. Each apartment features a balcony, WiFi, and modern amenities for a comfortable stay near key attractions.
Our room had an issue that is completely out of control of the hotel management/staff but they quickly took care of the situation and made things right plus a bit more. It is our wedding anniversary so they did something special for us upon resolving our room situation. We must remember that a hotel caters too so many people daily so when they offer such a beautiful gesture you can’t help but give them praise. We will be returning to stay with them in October and can’t wait to tell family and friends about our stay. *If the reviews about construction and noise keep you from booking remember that the entire area is under construction and being on the Riverwalk can be noisy, just part of the area, so don’t let this keep you away from this well managed hotel.
There is construction, yes, but I believe that is out of the hotel's hands. I am sure they would not want the hassle and noise either. There is loud music right next door which ended at 10 or 11 at night. My issue was with the expensive room. I stayed in room 715. No A/C the first night. I called the front desk at 3am. because I simply couldn't sleep. Maintenance came right up and fixed the issue. When I returned later in the day, the smell in the room was rancid. It smelled like rotting meat. I thought I was being critical, especially after being upset about the A/C, so I went to a housekeeper for air freshener. She came to the room, took 2 steps into the room, and told me there was no way I could stay there. She called the front desk and got me moved into a new room. The new room was better, but this was not a pleasant stay at all.
Great place to stay downtown. Yes construction is still ongoing, Yes it's Valet only, Yes hotel was built in 1968. But that doesn't take away from the experience here.After walking in through the doors some of these reviews go out the window.E.Santana was awesome and helped make our stay great.-Hotel room was clean and beds are comfy.-Short walk to some iconic places on the River Walk. -Great bar& Restaurant options attached to the property.-Go Rio boat cruise picks up across the River from the hotel doors.
The location of this hotel is phenomenal but our experience there left much to be desired. Construction is going on at the hotel front which affects valet and the entrance. You couldn’t call down for valet from your room, had to walk to the stand if you needed your car and proceed to wait up to 30-45 minutes to get it. I understand construction occurs but the least they could do is significantly reduce the valet fee from $55 since the same conveniences are not available.Our room was nice in that we had a balcony overlooking the riverwalk but the air conditioner completely stopped cooling on the last night leading to a very uncomfortable night stuck at 79 degrees. Which we informed the front desk about at checkout the next morning and the response was “oh strange”.This hotel has a lot of potential but, was one of the least pleasant Hilton stays we’ve had. Focus is definitely on location not on customer service.
I enjoyed staying at this hotel for a conference at the convention center very closed by. It was a pleasure getting there through the river walk that you can access directly from the elevator.The room was super clean, a comfortable bed and a nice view on the river walk side. It was a bit noisy on Saturday night (concert, people screaming, noisy cars or motorbikes), but not much troubled on the other days. The breakfast buffet was good. I also tried the pizzeria: it was good and not expensive.The hotel staff was kind and professional at any level.Only negative point was the very small fitness room, it was getting already crowded at 6am.
Marriott San Antonio Riverwalk: Contemporary Elegance
- Outdoor swimming pool
- Parking included
- Fitness centre
- 259 2 nights
- 2 Person
- 889 East Market Street
- 8.6
- Pet friendly
Marriott San Antonio Riverwalk offers an elegant stay near the Henry B. González Convention Center and the Tower of the Americas. The hotel provides a terrace, two restaurants serving local cuisine, and easy access to local attractions. Guests enjoy the outdoor pool, comfortable rooms equipped with modern amenities, and the attentive hotel staff. With 512 well-appointed rooms offering WiFi, showers, and free toiletries, this hotel promises a contemporary and comfortable stay in the heart of San Antonio.
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We stayed one night for the Rodeo. The room was perfect to share with my parents and husband. The separate living area with an additional TV was an awesome setup. We had a place to relax and not have to sit on the beds to watch TV. Location was perfect with easy access in and out.
The person working the desk is the rudest I have ever encountered at a hotel. I asked for an extra pillow and he chastised me about how they don’t have anymore. I booked a room for 6 people there are only pillows for 4. Worst hotel I have ever stayed in. Toilet hardly flushed. Had to flush it multiple times times just for the bowl to empty. Don’t say stay here, it’s a horrible hotel.
The good - LocationThe bad - details belowI recently stayed at this hotel, and unfortunately, it was an extremely frustrating experience. As a Platinum member, I expect a certain level of service, but this stay was far from what I anticipated.First, there were no drinking water bottles in the room—something that should be standard, especially for loyal guests. To make matters worse, the staff didn’t even acknowledge my Platinum status, which left me feeling completely overlooked.The main issue, however, was with the bathroom. The drain was clogged, making it nearly impossible to take a shower. When I reported the issue, I was initially told that no one was available to fix it. Cat at the front desk offered to move us to another room to shower. After a while, she called back, first directing us to Room 330, and then, moments later, saying someone would come to fix the drain. However, the drain fix didn’t work—water still wouldn’t drain properly, and we had to stand in dirty, stagnant water.I called the front desk again to inform them the problem wasn’t resolved, and Cat responded that there was nothing more she could do. Instead, she offered me points as compensation. When I explained that points wouldn’t help me shower, she abruptly hung up on me. This level of service was shocking. What's worse, I never received any points as promised.Frustrated, I went to speak with the manager directly. Initially, he claimed the hotel was fully booked, but when I mentioned Cat’s offer to move us to another room, he admitted that was a mistake. Only after realizing the seriousness of the situation did he offer us access to another bathroom. However, no one showed up to help us with this arrangement. I saw a staff member unlocking Room 330 next door, but he didn’t speak English and couldn’t assist me. Eventually, I had to speak to Cat again through the staff member’s personal cell phone.All in all, I wasted nearly two hours of my time just trying to get a shower in the hotel. Both Cat and the manager lacked basic professionalism, and it’s hard to understand how they’re still employed at this hotel. As a Platinum member, I expect much better treatment. If this is how they treat their loyal customers, I can only imagine how they treat others.
If you plan on staying at this hotel, please reconsider.We made our reservation weeks in advance. I checked-in using the Marriott mobile app hours before out arrival. Upon arrival, we were told their rooms that were available had no heat. This was the weekend we were having the freeze/snow. The receptionist found a room that was a king-room which we agreed to take even though we reserved for 2 Queen sized beds. We went to the room only to be moved to another room because the lock did not work! The room we were in was clean but you can hear all the noises in the hallway even early in the morning when occupants were walking and entering their rooms past 2AM. It was also difficult to sleep because you can hear the wind outside the window as if you are out there in the midst of the weather.We requested for an additional towel and blanket since this was meant for only 2 people. You would have to obtain these on the first floor. Even when we requested for these, they were not ready when we tried to have them from the first floor.Breakfast was limited. People ate in a small confined and packed area.If I can give this hotel a zero, I would have.Don't be deceived by its information of being newly renovated. The condition of this hotel is very poor.
I had a terrible experience during my stay at this Marriott hotel. I checked in for one night on December 22, 2024, using my points for the reservation, and it felt like a complete waste of those points.At check-in, the male front desk employee was unhelpful when I asked about extending my stay. Eventually, I said I would figure it out the next day. When I inquired about available upgrades for Gold members, he snarkily responded, “Uh, no! Like, what is that?” This really frustrated me, and I had to explain the Marriott membership tiers to him. I was simply looking for information.Additionally, I had a hold for a non-refundable dog fee on my reservation, which he apparently didn't note. When I brought my dog in, he became quite upset. I had to call customer service to sort everything out. While on the phone, another customer approached him, complaining about not receiving clean towels or housekeeping service for three days. They ended up in a heated argument, and he finally gave the man just two towels.At this point, I realized I made a mistake by booking through the Marriott app instead of checking Google reviews first. SpringHill Suites is usually a decent hotel, so I did not expect to check into a worn-down, outdated building. I finally retreated to my room, which was basic. There was no smart TV, which is quite typical in San Antonio, and the shampoo and body wash in the shower were empty. The toilet paper roll was low, and there was no extra roll provided.The next day, I went to check out the breakfast, but honestly, the place was so poorly run that I didn’t feel comfortable eating there. I just wanted to see what they had, and of course, breakfast consisted of only cereal and muffins. It was the most depressing spread. I looked around at the other guests, who probably paid around $200 for the night, and felt bad for them. They were either on holiday, traveling, or there for business, and this was the service they received? I checked out immediately and moved to the Sol Cypress hotel, where I felt right at home.
O'Brien Historic Hotel: Charming Stay by Rivercenter
- Parking included
- Fitness centre
- 122
- 2 Person
- 116 Navarro St
- 8.6
O’Brien Historic Hotel, situated near the Alamo and the Tower of the Americas, invites guests to experience a charming stay. The hotel offers a terrace, a business center, and 39 rooms adorned with premium bedding, laptop-friendly workspaces, and clean amenities. With its prime location and focus on value and comfort, this hotel is a delightful choice for those exploring San Antonio’s historic landmarks.
Just spent a night at the O'Brien Riverwalk Boutique Hotel in San Antonio, TX. The check in clerk, Sarah, was awesome! So nice and informative. It was the best night's stay during my 7 day vacation in Texas. The hotel was amazing, but Sarah's customer service was excellent! Give that woman a raise! I didn't have much interaction checking out, but Robert was very nice and friendly. I recommend this hotel to anyone who wants to be close to the Riverwalk, enjoy a beautiful, very clean room and have excellent customer service for a very reasonable price.
My husband and I stayed at the O’Brien for 7 nights in January 2025, to visit family and vacation in the area. We were expecting to have a home away from home and chose the O’Brien for its claim of boutique charm, price, and proximity to the Riverwalk.The only positives I can state are that we were within walking distance to many downtown attractions, the daily room rate didn’t break the bank, and there didn’t seem to be any bed bugs or other pests.Our stay there was an overall unsatisfactory experience. From the property itself (“historic” translated to old and not well-maintained) to the lack of care from the staff. Some examples:To get a lukewarm-to-warm shower, we had to run the faucets for several minutes.Tiles in the bathroom were dislodged and I suspect there was some water leakage behind themFor the full week and a day we were there, our room was not serviced. Hotel claimed that room could only be serviced if a request the day before was made. Even when this request was made ahead of time, this still did not happen.Trash was not taken out. New towels, a refill of shower gel, and toilet paper were only provided upon request.When we requested new sheets on the bed, a set of sheets was left on a chair in the room to make ourselves.Multiple requests for new cups/glasses were not fulfilled.Front desk staff seemed apathetic and unwelcoming.All in all, while our time at the O’Brien was not unpleasant enough to cut our stay short (it wasn't bad enough to be worth the hassle of finding somewhere else in the middle of our trip), I would not stay at this hotel the next time I visit San Antonio.
We came in contact with about 5 different staff members here. They all were very welcoming and friendly. Bed was super comfortable, and so were the pillows. We loved the patio! The location was in the heart of everything, and within walking distance. We had everything we needed, and it was a great value. I definitely will stay here again.
O'Brien Riverwalk Boutique hotel is a piece of history that is meant to fade into history.I hate leaving bad reviews, I debated for a long time whether or not I would leave a review. The location is great but I regret staying there.1st Issue:Parking is extra, which is fine, I paid for it and we moved on. When I tried to leave the parking garage they said the card wasn't working and then I had to pay for my parking. They apologized in the hotel because it is a separate business and then refunded a part of my parking payment since I paid for 2 nights at the actual garage, no stress, right? Wrong. When I went to buy a drink they said that person wasn't allowed to return the parking fee because I paid it and it was my fault for not being able to follow directions, then wouldn't let me purchase a drink until I repaid the parking fee. First strike.2nd Issue:The smoke alarm in my room went off in the middle of the night with a SIREN and I had to ask the staff to unplug it, and they said they don't get on ladders in the middle of the night. Meanwhile this was 4 AM and I took the ladder and climbed up to unplug the alarm which was SO DUSTY that it went off. This should be basic courtesy to clean to make sure guests don't get woken up at 4 in the morning to a smoke alarm.3rd Issue:They have a literal list of prices in the room if you damage anything and then took a while to refund my security deposit. Then I went to check, turns out they did not refund my security deposit but charged an additional 81.91 to my card 24 hours after I had left. And when I tried to call twice, they sent me to voicemail and it just so happens that the voicemail is full.Thank you for this lovely roller coaster of literal garbage with my stay.
I spent the week here with my family. Excellent value for basically being right downtown and with easy access to a ton of stuff to do. Every staff member I interacted with was friendly and helpful. The two queen beds in the room we rented were comfortable. The room did feel somewhat small with the two beds, desk, and fridge/entertainment center but we were there for vacation so did not spend a ton of time in the room.We all really enjoyed our time here and would definitely stay here again.
Conclusion: In conclusion, San Antonio’s Riverwalk isn’t just a picturesque waterway; it’s a hub of activity, culture, and hospitality, offering an array of hotel experiences to suit every traveler’s desires. The hotels nestled alongside this scenic stretch provide not just a place to stay but a gateway to an unforgettable exploration of San Antonio’s rich heritage and vibrant atmosphere.